What train passengers eat while travelling on Indian Railways
6 years, 8 months ago

What train passengers eat while travelling on Indian Railways

Live Mint  

New Delhi: Ordering food from online service providers is becoming common in urban areas but Indian Railway Catering and Tourism Corporation ’s e-catering service has failed to attract train passengers. Even though the online service features more than 500 restaurants, fast food chains and food aggregators, including McDonald’s, Pizza Hut, Dominos, Haldiram’s, Rajdhani, Pind Balluchi, Foodpanda and Zoop, more than 99% train passengers still eat food provided by the Indian Railways. According to a PTI report, IRCTC’s e-catering service accounts for less than 1% of meals served on Indian Railways. E-catering is used by 7,000 train passengers on average daily as compared to 12 lakh meals served by Indian Railways daily.

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History of this topic

16 lakh meals served in trains daily: Railway minister informs Lok Sabha
1 week ago

16 lakh meals served in trains daily: Railway minister informs Lok Sabha

Hindustan Times  

New Delhi, On an average, 16 lakh meals are served per day on the Indian Railways’ network with an endeavour to ensure smooth and uninterrupted services, Railway Minister Ashwini Vaishnaw said in a written reply in the Lok Sabha on Wednesday. 16 lakh meals served in trains daily: Railway minister informs Lok Sabha Vaishnaw responded to questions raised by parliamentarians …

Indian Railways makes display of food menu with rates must on trains, passengers to receive SMS alerts
Trending News
3 weeks ago

Indian Railways makes display of food menu with rates must on trains, passengers to receive SMS alerts

India TV News  

Indian Railways makes display of food menu with rates must on trains, passengers to receive SMS alerts Railway Minister Ashwini Vaishnaw said the rate list is displayed in pantry cars and to make the passengers aware of menu and tariff of catering services over Indian Railways, SMS to passengers with link to menu and tariff has been started. New Delhi: …

IRCTC new rules: Missed pre-booking your meal? Vande Bharat travellers can now buy food onboard anytime
1 month, 3 weeks ago

IRCTC new rules: Missed pre-booking your meal? Vande Bharat travellers can now buy food onboard anytime

Hindustan Times  

Passengers of Vande Bharat trains can purchase food onboard even if they do not select any food options at the time of ticket booking, the Railway Board said on Friday. Vande Bharat trains just got better; now you can buy food without pre-booking! "In order to provide options, choice of services and adequate catering facilities to current booking & non-optee …

Indian Railways to shift from base kitchens to cloud kitchens; Mumbai among first
6 months, 3 weeks ago

Indian Railways to shift from base kitchens to cloud kitchens; Mumbai among first

Hindustan Times  

Mumbai: Following umpteen complaints from passengers about the quality of food served on long-distance trains, a change is finally in the offing. The Indian Railway Catering and Tourism Corporation is set to replace the base kitchens of Indian Railways with cloud kitchens, with Mumbai being among the first places to get this upgrade. IRCTC is set to replace the base …

Railways, IRCTC begin food inspection on long distance trains and stations
9 months, 1 week ago

Railways, IRCTC begin food inspection on long distance trains and stations

Hindustan Times  

Mumbai: Indian Railways and IRCTC have started inspecting the quality and quantity of eatables and drinks served to passengers on the long-distance trains and at the food stalls in railway stations. The first such inspection this year, that began from June 14, comes after an order from the Railway Board to initiate checks and balances on the food sold on …

IRCTC offers 'affordable meal counters' to passengers: ‘Economy Khana’ at prices as low as ₹20: Details here
11 months, 1 week ago

IRCTC offers 'affordable meal counters' to passengers: ‘Economy Khana’ at prices as low as ₹20: Details here

Hindustan Times  

The Indian Railways Catering and Tourism Corporation collaborated with Indian Railways for a new initiative to offer hygienic meals and snacks at affordable prices to serve passengers, particularly those in General Class Coaches. IRCTC ‘affordable meal counters’: IRCTC is offering - Economy meals and Snack meals to passengers. Economy meals provide satisfying options for passengers on the go, whereas the …

IRCTC partners Swiggy to deliver food starting with four stations across India
1 year ago

IRCTC partners Swiggy to deliver food starting with four stations across India

The Hindu  

Indian Railway Catering and Tourism Corporation on Tuesday entered into an agreement with online food aggregator Swiggy to deliver food at Bangalore, Bhubaneshwar, Visakhapatnam and Vijayawada railway stations. IRCTC is already in partnership with Zomato for online food delivery across 63 locations on Indian Railways network. “This partnership with Swiggy will bring more convenience and food options to our passengers, …

IRCTC catering out, composite services for 245 trains to be started
2 years ago

IRCTC catering out, composite services for 245 trains to be started

Hindustan Times  

Mumbai: Catering, which is an important arm of the Indian Railways Catering and Tourism Corporation, is set to be whisked away by Indian Railways. The policy, called ‘Yatri Seva Anubandh’, is under finalisation; under it, 245 premium trains like Rajdhani, Shatabdi and Tejas Express connecting Delhi with other cities, including Mumbai, will get composite services from one entity. ‘A comprehensive …

IRCTC soon starting online food ordering service via WhatsApp, here are the details
2 years, 1 month ago

IRCTC soon starting online food ordering service via WhatsApp, here are the details

India Today  

IRCTC is planning to launch its WhatsApp food ordering service across more train routes soon. With the help of an artificial Intelligence-enabled chatbot, IRCTC will allow its train passengers to order food through a WhatsApp number or enquiry-related e-catering service and book meals. The Indian Railway Catering and Tourism Corporation last year launched its online food delivery service on certain …

FAQ | IRCTC's New Customised Menu Has Something to Offer for Infants, Diabetics
2 years, 4 months ago

FAQ | IRCTC's New Customised Menu Has Something to Offer for Infants, Diabetics

The Quint  

Why is the IRCTC providing this level of food flexibilty to its customers? "As a measure to improve catering services on trains, it has been decided to give IRCTC the flexibility to customise the menu to include the items from regional cuisines, seasonal delicacies, diabetic-friendly foods, baby food, and other healthy food options, including millet-based local products," Hindustan Times reported …

IRCTC can now customise menu to include food for diabetics, infants, health aficionados
2 years, 4 months ago

IRCTC can now customise menu to include food for diabetics, infants, health aficionados

India TV News  

Highlights At present, the IRCTC has to get the menus approved by the Railway Board From now on, the menu will be decided by the IRCTC within the tariff already notified Sale of a-la-carte meals and branded food items on MRP will also be permitted on 'prepaid trains' Indian Railway Catering and Tourism Corporation can now customise its menu to …

Indian Railways is serving a special vrat menu for passengers on Navratri. Great initiative, says Internet
2 years, 6 months ago

Indian Railways is serving a special vrat menu for passengers on Navratri. Great initiative, says Internet

India Today  

The nine-day auspicious festival of Navratri has started and different parts of the country have decked up to celebrate Maa Durga and her nine forms. “During the auspicious festival of Navratri, IR brings to you a special menu to satiate your Vrat cravings, being served from 26.09.22 - 05.10.22,” informs the caption. Order the Navratri delicacies for your train journey …

Indian Railways will now be providing free meals to the passengers if…
2 years, 6 months ago

Indian Railways will now be providing free meals to the passengers if…

Hindustan Times  

The railways will offer free food to passengers on premium trains - Rajdhanis, Shatabdis and Durontos. Free meals are unlikely to be served often, given these are premium trains whose running is prioritised. The Indian Railway Catering and Tourism Corporation Limited was set up in 1999 and mandated to upgrade the quality of food preparation. Revamping of existing catering system …

IRCTC launches WhatsApp food delivery facility for passengers using PNR number
2 years, 7 months ago

IRCTC launches WhatsApp food delivery facility for passengers using PNR number

Hindustan Times  

Indian Railways passengers can now order food online through WhatsApp while travelling by using their PNR number, said the IRCTC officials. IRCTC launches WhatsApp food delivery facility for passengers using PNR number Zoop, the food delivery service by Indian Railway Catering and Tourism Corporation Ltd., recently partnered with Jio Haptik to allow users to order food through their WhatsApp chatbot …

IRCTC revises online ticket booking process. Read here
2 years, 10 months ago

IRCTC revises online ticket booking process. Read here

Hindustan Times  

In an important update for those who book their train tickets online, through the Indian Railway Catering and Tourism Corporation website or app, the IRCTC has revised its online ticketing process. IRCTC manages catering service for Indian Railways along with selling tickets online and selling packaged water. According to IRCTC, this fresh rule is applicable to those who have not …

Railways allows e-catering facility at selected stations
4 years, 2 months ago

Railways allows e-catering facility at selected stations

India TV News  

The Indian Railways on Friday allowed e-catering services to resume at selected railway stations. The ministry said that it may be noted that IRCTC had written to the Railway Board for the resumption of e catering at selected railway stations. Earlier in May 2020, the Ministry of Railways decided to open all catering stalls at railway stations. Zonal Railways and …

Indian Railways to enhance IRCTC’s e-ticketing website for ease of booking
4 years, 3 months ago

Indian Railways to enhance IRCTC’s e-ticketing website for ease of booking

Live Mint  

Union Minister Piyush Goyal on Friday said that the Indian Railway Catering and Tourism Corporation e-ticketing website will have all the features for ease of booking by the passengers. The Indian Railways is working to enhance user personalisation and facilitation of their e-ticketing website, along with enhanced features and simple design, the official press release said. IRCTC ticketing website of …

Railways allow IRCTC to open catering or vending units at railway stations
4 years, 10 months ago

Railways allow IRCTC to open catering or vending units at railway stations

India TV News  

The Ministry of Railways has decided to open all catering stalls at railway stations. Zonal Railways and IRCTC are advised to take necessary action for the opening of all Static catering and vending units at Railway stations with immediate effect, the ministry said in a tweet today. Earlier on Tuesday, the railways announced that it would run 200 special passenger …

Railway increases meal prices onboard Rajdhani, Shatabdi, Duronto; passengers in first-class AC to pay Rs 35 for a cup of tea
5 years, 4 months ago

Railway increases meal prices onboard Rajdhani, Shatabdi, Duronto; passengers in first-class AC to pay Rs 35 for a cup of tea

Firstpost  

Railway ministry circular also said that rail catering services prices have been hiked keeping in consideration the requests received from IRCTC The Railway Board has decided to hike prices of meals onboard premium trains like Rajdhani, Shatabdi and Duronto, resulting in a noticeable increase in their fares, according to a government order. A circular issued by the Indian Railways Catering …

IRCTC ALERT! Indian Railways hike fare prices of Rajdhani, Shatabdi, Duronto trains; check revised costs
5 years, 4 months ago

IRCTC ALERT! Indian Railways hike fare prices of Rajdhani, Shatabdi, Duronto trains; check revised costs

India TV News  

The Indian Railways Catering and Tourism Corporation hiked meal fares on the Shatabadi, Rajdhani and Duronto class of trains, resulting in slight increase in their fares, according to a government order. The price for a cup of tea on Rajdhani, Duronto and Shatabdi express has been raised from Rs 10 to Rs 15 in sleeper class and Rs 20 in …

Good news from IRCTC soon! Indian Railways passengers to get train meal at just Rs 50. Deets inside
5 years, 6 months ago

Good news from IRCTC soon! Indian Railways passengers to get train meal at just Rs 50. Deets inside

India TV News  

IRCTC alert: Indian Railways is planning to come up with new and pocket-friendly catering policy soon. Indian Railways are planning for improvising quality of food service, for which RCTC would prefer local foods to the passengers. For this, Indian Railways would tie-up with some big brands of food suppliers, who will be selected on the basis of their easy access …

IRCTC alert! Indian Railway passengers can enjoy free food on trains, if they do THIS
5 years, 7 months ago

IRCTC alert! Indian Railway passengers can enjoy free food on trains, if they do THIS

India TV News  

Do you often travel on Indian Railway trains? According to reports, now Indian Railway passengers will enjoy free food service while travelling by train. As per reports, EaseMyTrip now allows rail passengers to enjoy free food during their train journeys. Those customers who will book their train tickets through different modes from EaseMyTrip will be eligible to enjoy a food …

Make your train journey delicious: How to get food from your favourite restaurant delivered at your seat on Indian Railway
5 years, 9 months ago

Make your train journey delicious: How to get food from your favourite restaurant delivered at your seat on Indian Railway

Op India  

Today Railway Minister Piyush Goyal tweeted about the e-catering scheme, the food ordering service for Indian Railway passengers. 1323 पर कॉल कर उठा सकते हैं pic.twitter.com/CaWFoXWdhf — Piyush Goyal July 1, 2019 This is how this e-catering service of IRCTC works. Alternatively, passengers can also log in to the IRCTC e-catering website or download the “Food on Track” mobile app …

After receiving 686 food complaints, IRCTC to live-stream from rail kitchens
6 years, 6 months ago

After receiving 686 food complaints, IRCTC to live-stream from rail kitchens

Hindustan Times  

The Indian Railways has received 686 complaints over poor quality of food served onboard its outstation trains across the country. Union railway minister Piyush Goyal has now asked IRCTC officials to set up a system for live-streaming of the base kitchens so that the public can view the entire food making process live. Around 276 complaints over quality of food …

IRCTC to live stream how your food is prepared at base kitchens
6 years, 8 months ago

IRCTC to live stream how your food is prepared at base kitchens

Hindustan Times  

The Indian Railway Catering and Tourism Corporation has developed a live streaming mechanism that will allow passengers to view how the food served to them in trains is prepared and packaged at various base kitchens of the national transporter. According to a statement by the IRCTC, Railway Board Chairman Ashwani Lohani on Wednesday inaugurated the live streaming of food preparations …

IRCTC website updated: A look at what’s new
6 years, 10 months ago

IRCTC website updated: A look at what’s new

Live Mint  

New Delhi: Indian Railway Catering and Tourism Corp., or IRCTC, Indian Railways’s most popular platform to book train tickets has relaunched its website. Nearly 13 lakh train tickets are booked on the IRCTC website every day against the 10.5 lakh available berths. The new website also caters more seamlessly to devices of various sizes by automatically altering the layout, making …

Indian Railways to use tablets to take feedback on food served on premium trains
7 years, 6 months ago

Indian Railways to use tablets to take feedback on food served on premium trains

Firstpost  

Good, bad or ugly — passengers on premium trains will soon be able to rate on tablets the food they eat under a scheme to be launched soon, a senior official said today. Around 100 tablets have so far been given by the Railways to on-board supervisors of the Indian Railway Catering and Tourism Corporation in different railway zones for …

Rotten food on railways: Why improving passenger amenities should be of a priority than train speed for Prabhu
7 years, 8 months ago

Rotten food on railways: Why improving passenger amenities should be of a priority than train speed for Prabhu

Firstpost  

New Delhi: Food from the pantry on long distance train journeys has at best been a forgettable affair for most of us. These shocking findings of the ‘Performance audit on Catering Services Reports in Indian Railways’ by C&AG, was laid in the parliament’s ongoing monsoon session. In the same report, the C&AG says not only was food sub-standard and hazardous …

IRCTC forms new catering policy after CAG says food served unfit for human consumption
7 years, 8 months ago

IRCTC forms new catering policy after CAG says food served unfit for human consumption

Firstpost  

After the CAG released a report critical of the food served in stations and trains on Friday, the Ministry of Railways on Saturday said the IRCTC has formed a new catering policy by unbundling the current services on trains. In order to better the quality of food, the Indian Railway Catering and Tourism Corporation Ltd will set up new kitchens …

IRCTC offers 50% cash back on e-catering facility
8 years, 10 months ago

IRCTC offers 50% cash back on e-catering facility

India TV News  

New Delhi: Indian Railway Catering and Tourism Corporation has launched a new scheme that provides a 50 per cent cash back offer on pre-paid orders having a minimum value of Rs 300, a move set to further boost its e-catering facility. The cash back offer is valid only for meals booked through IRCTC and having a value of more than …

IRCTC partners with TravelKhana.com in e-catering
9 years, 2 months ago

IRCTC partners with TravelKhana.com in e-catering

India TV News  

New Delhi: Expanding the e-catering base, Indian Railways Catering and Tourism Corporation has tied up with TravelKhana.com for providing food to passengers at rail premises. TravelKhana.Com services will soon be available on IRCTC's e-catering website as the necessary arrangements have been firmed up for this, said a senior IRCTC official involved with e-catering. TravelKhana CEO Pushpinder Singh said, "It is …

Paytm, IRCTC tie up for e-catering payment
9 years, 3 months ago

Paytm, IRCTC tie up for e-catering payment

Live Mint  

New Delhi: Extending its engagement with Paytm, the Indian Railway Catering and Tourism Corp. allowed passengers to order food on a train by using Paytm’s mobile wallet. Travelers can already make payments for e-tickets booked through the IRCTC website using Paytm’s service. IRCTC sees around 600,000 ticket bookings a day through its website on an average and passengers can either …

Foodpanda, IRCTC partner to offer meals during train journey
9 years, 4 months ago

Foodpanda, IRCTC partner to offer meals during train journey

Live Mint  

New Delhi: Online food ordering platform Foodpanda on Tuesday said it has partnered with Indian Railway Catering and Tourism Corporation to allow passengers order food from restaurants during their train journeys. A pilot of the proposed association will be launched at the New Delhi Railway station, Foodpanda said in a statement, without disclosing the timeline. Foodpanda will align the delivery …

Now, railway passengers can order fresh pizza, thalis via IRCTC's e-catering services
9 years, 5 months ago

Now, railway passengers can order fresh pizza, thalis via IRCTC's e-catering services

Firstpost  

The pilot project will see 45 specified railway stations being selected for providing station-based e-catering services to passengers Kolkata: The Indian Railways Catering and Tourism Corporation has launched a pilot project of a ‘station-based e-catering’ service allowing passengers to order meals as per their choice, which will be delivered at stations from popular private caterers. The service will allow passengers …

IRCTC launches pilot project on 'e-catering' service
9 years, 5 months ago

IRCTC launches pilot project on 'e-catering' service

India TV News  

Kolkata: The Indian Railways Catering and Tourism Corporation has launched a pilot project of a ‘station-based e-catering' service allowing passengers to order meals as per their choice, which will be delivered at stations from popular private caterers. The service will allow passengers to either order meals online at www.ecatering.irctc.co.in or by calling 0120-2383892-99/ 1800-1034-139 or by sending SMS Meal to …

IRCTC to introduce e-catering facility at 45 stations
9 years, 6 months ago

IRCTC to introduce e-catering facility at 45 stations

Business Standard  

The new facility, to be introduced in a phased manner, will be only at stations and not on moving trains. The station-based e-catering facility would be available for all trains passing through the 45 stations: Howrah, New Delhi, Chennai Central, Mumbai Central, Delhi, Bangalore City, Patna, Lucknow, Bhubaneswar, Madurai, Amritsar, Thiruvananthapuram Central, Kanpur Central, Allahabad, Chandigarh, Gorakhpur, Sealdah, Guwahati, New …

IRCTC among nine caterers fined by railways for 'bad food'
10 years, 8 months ago

IRCTC among nine caterers fined by railways for 'bad food'

India TV News  

New Delhi: Cracking the whip, Railways have imposed heavy fines totalling Rs. 11.50 lakh on nine caterers including IRCTC for serving "bad quality" food in trains. We found bad quality food on some trains and action was taken against caterers accordingly," a senior Railway Ministry official said.Besides Indian Railways Catering and Tourism Corporation, RK Associates, Sunshine Caterers, Satyam Caterers, Brandavan …

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