Customers struggle to shop as Sainsbury's website crashes

Furious shoppers have told how it took them days to order groceries online after the Sainsbury's website suffered catastrophic technical problems over the bank holiday weekend. Customers have said they've experienced problems on the Sainsbury's website since Friday, after a catalogue of technical glitches The catalogue of technical problems includes reports of: The website not recognising shoppers' passwords; Customers not able to complete orders; Shoppers not being able to check previous orders or to see if they had been successful in placing an order; Multiple order confirmations being sent; Glitches on website, mobile website and phone app causing shops to take hours, or even days to complete; Customers still having problems even after Sainsbury's announced the website had been fixed. Sainsbury's confirmed it had been experiencing issues A Sainsbury's spokesman said: 'We did experience a technical issue which caused problems with some customers' online shopping. Dozens took to social media to angrily complain about the website issues, with some saying it took them hours and even days to complete online shops Several customers said they were so frustrated by the website issues that they gave up and shopped with other supermarkets.