WhatsApp Pay Gets NPCI Clearance, But You May Still Have To Wait
4 years, 1 month ago

WhatsApp Pay Gets NPCI Clearance, But You May Still Have To Wait

News 18  

WhatsApp Pay, the UPI payment interface by the Facebook owned messaging service has finally received clearance to roll out its services by the National Payments Council of India. WhatsApp’s payment method had started its services on a trial basis in India quite some time ago but had so far failed to receive NPCI’s nod owing to concerns around data localisation and related factors. The NPCI had also previously raised concerns regarding WhatsApp’s data localisation policies, suggesting that all financial transactions to be conducted via WhatsApp would need to be held through Indian data servers. The NPCI has also recently disclosed that UPI transactions in India have crossed 2 billion per month, and WhatsApp Pay’s official introduction to the Indian digital payments ecosystem may further boost it significantly.

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History of this topic

‘WhatsApp Payments not looking to compete as a fintech firm’
3 months, 1 week ago

‘WhatsApp Payments not looking to compete as a fintech firm’

The Hindu  

WhatsApp Payments, Meta’s payment aggregator feature on the messaging app, is not looking to make it as a separate business, but wants it to be more of an enabler for WhatsApp Business, Ravi Garg, Director, Business Messaging, Meta India told The Hindu. During the event, WhatsApp Business unveiled Meta-verfied badges for all small businesses in India beginning September 12 at …

WhatsApp Users Will Be Able To Make Calls And Send Messages To Other Apps: Will It Come To India?
3 months, 2 weeks ago

WhatsApp Users Will Be Able To Make Calls And Send Messages To Other Apps: Will It Come To India?

News 18  

WhatsApp has billions of users across the globe and India is one of its biggest markets. The messaging app will soon allow its users to chat or even make calls to those using other apps. That’s right, third-party interoperability will be available for WhatsApp users as it looks to comply with rules in select regions. Meta says it will inform …

How to make UPI payment with WhatsApp
6 months, 3 weeks ago

How to make UPI payment with WhatsApp

The Hindu  

WhatsApp is one of the leading apps for messaging, voice, and video calls. Prerequisites for setting up WhatsApp Pay Active Bank Account: Ensure you have an active bank account in India. Matching Phone Number: Your WhatsApp number must match the phone number linked to your bank account. How to use WhatsApp Pay for payments Launch WhatsApp on your Android phone …

People use WhatsApp for privacy, company tells Delhi HC: ‘That goes, we exit India’
7 months, 4 weeks ago

People use WhatsApp for privacy, company tells Delhi HC: ‘That goes, we exit India’

Hindustan Times  

WhatsApp told told the Delhi High Court that the messaging platform will shut down in India if it is forced to break message encryption which protects user privacy by ensuring that only the sender and recipient can read and access message content. WhatsApp and Facebook parent company Meta are challenging the Information Technology Rules 2021. WhatsApp and Facebook parent company …

WhatsApp banned more than 71 lakh accounts in India in a single month, here is why
11 months, 3 weeks ago

WhatsApp banned more than 71 lakh accounts in India in a single month, here is why

India Today  

In 2023, cases of online scams made a lot of headlines and in most of these cases, fraudsters had contacted their victims using WhatsApp. As per latest reports, WhatsApp banned over 71 lakh accounts in India in the month of November 2023. An IANS report states that in adherence to the new IT Rules 2021, WhatsApp disclosed on Monday that …

WhatsApp blocks 7.1 million accounts for violating policies in India
11 months, 3 weeks ago

WhatsApp blocks 7.1 million accounts for violating policies in India

India TV News  

WhatsApp, a Meta-owned instant messaging platform reportedly banned over 71 lakh bad accounts in India in November 2023. One of the widely used instant messaging platforms has over 500 million users in India and has received another record of 8,841 complaints. The company said, "This user-safety report contains details of the user complaints received and the corresponding action taken by …

WhatsApp adds rival in-app payment options in India commerce push
1 year, 3 months ago

WhatsApp adds rival in-app payment options in India commerce push

The Hindu  

WhatsApp said on Wednesday that it will offer credit card payments and services from rival digital payment providers within its app in India, the latest bet by the Meta-owned service to boost commerce offerings in its biggest market. People shopping on WhatsApp could also pay using popular services like Alphabet Inc’s Google Pay, Paytm and Walmart’s PhonePe but only after …

Meta launches UPI payments for WhatsApp Business messaging in India
1 year, 3 months ago

Meta launches UPI payments for WhatsApp Business messaging in India

The Hindu  

Meta CEO Mark Zuckerberg announced on Wednesday that India would get access to payments via WhatsApp Business messaging, allowing customers to pay businesses on the app with the UPI option of their choice. Zuckerberg made the announcement virtually during the Meta Conversations event focusing on WhatsApp Business, at the Jio World Convention Centre in Mumbai. The accepted payment methods now …

Apple Pay set to launch in India, talks underway with NPCI: All details here
1 year, 6 months ago

Apple Pay set to launch in India, talks underway with NPCI: All details here

India TV News  

Apple is reportedly in discussions with the National Payments Corporation of India to bring Apple Pay to the country. According to IANS, iPhone users in India may soon be able to scan QR codes and make payments through the unified payments interface using Apple Pay, similar to other popular digital payment apps. Apple Pay provides a convenient, secure, and private …

WhatsApp says it banned 29 lakh Indian accounts in January
1 year, 9 months ago

WhatsApp says it banned 29 lakh Indian accounts in January

Hindustan Times  

WhatsApp banned 29 lakh Indian accounts in the month of January, the microblogging platform said in its user safety monthly report released today. WhatsApp said the report contains details of actions taken by it in response to grievances received from users in India through the official grievance mechanism. The social media giant said that it took action on accounts through …

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey
1 year, 10 months ago

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey

News 18  

Around 76 per cent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday. According to the survey conducted between February 1-20, 95 per cent of WhatsApp users surveyed by LocalCircles in India …

Privacy Policy: SC Asks WhatsApp to Give Wide Publicity to Undertaking Given to Centre in 2021
1 year, 10 months ago

Privacy Policy: SC Asks WhatsApp to Give Wide Publicity to Undertaking Given to Centre in 2021

News 18  

The Supreme Court on Wednesday directed WhatsApp to widely publicise its undertaking given to the Centre that it will not limit functionality for users not agreeing to its 2021 privacy policy but will continue to remind users about the update, and “maintain this approach” till the proposed data protection law comes into effect. Observing that the matter needs consideration, a …

SC asks WhatsApp to give wide publicity to undertaking given to Centre in 2021
1 year, 10 months ago

SC asks WhatsApp to give wide publicity to undertaking given to Centre in 2021

Deccan Chronicle  

NEW DELHI: The Supreme Court on Wednesday directed WhatsApp to widely publicise its undertaking given to the Centre that it will not limit functionality for users not agreeing to its 2021 privacy policy but will continue to remind users about the update, and “maintain this approach” till the proposed data protection law comes into effect. Observing that the matter needs …

Why did WhatsApp banned over 37 lakh accounts from India in November?
2 years ago

Why did WhatsApp banned over 37 lakh accounts from India in November?

India TV News  

WhatsApp has reportedly stated to have banned over 37 lakh 'bad' accounts from the Indian market in the month of November. November 2022, between 1 and 31, it was reported that around 3,716,000 WhatsApp accounts got banned from the company and around 990,000 of these accounts were proactively banned before any reports from users, said the instant messaging platform in …

WhatsApp bans 23 lakh bad accounts from India and here is the reason
2 years, 2 months ago

WhatsApp bans 23 lakh bad accounts from India and here is the reason

India TV News  

WhatsApp has announced bans of around 23 lakh Indian accounts in August 2022. The instant messaging platform, which has around 500 million users in India received around 598 complaint reports in August in India, and the records "actioned" were 27. Under the upgraded IT Rules 2021, major digital and social media platforms, with an excess of five million users, have …

Govt Mulls Tie Up Between India Post Payments Bank and WhatsApp: See What's on Cards
2 years, 6 months ago

Govt Mulls Tie Up Between India Post Payments Bank and WhatsApp: See What's on Cards

News 18  

The central government is mulling a tie up between the India Post Payments Bank and leading messaging platform WhatsApp to offer a host of banking and financial services, a report has said. In a bid to keep up with the digital age, the government may also consider a collaboration between India Post and WhatsApp, to offer even better services within …

WhatsApp Is Giving Rs 35 Cashback On Up To 3 Payments To Motivate You To Use WhatsApp Pay
2 years, 6 months ago

WhatsApp Is Giving Rs 35 Cashback On Up To 3 Payments To Motivate You To Use WhatsApp Pay

News 18  

Meta-owned instant messaging app WhatsApp has had a payments option since some time. Once the feature is available to you, you can send money to any WhatsApp contact and receive Rs 35 as cashback for successful transaction. There is no minimum amount for this, and users can receive the Rs 35 cashback only three times maximum by sending money to …

WhatsApp Banned Over 18 Lakh Accounts In India In March Over Policy Violations
2 years, 7 months ago

WhatsApp Banned Over 18 Lakh Accounts In India In March Over Policy Violations

News 18  

Meta-owned instant messaging app WhatsApp banned 1.85 million accounts in India in March this year, the company has said in the latest version of its User Safety Monthly Report. “Abuse detection operates at three stages of an account’s lifestyle: at registration, during messaging, and in response to negative feedback, which we receive in the form of user reports and blocks," …

WhatsApp Gets NPCI Nod To Expand Payments Feature To 100 Million Users
2 years, 8 months ago

WhatsApp Gets NPCI Nod To Expand Payments Feature To 100 Million Users

News 18  

Meta-owned instant messaging app WhatsApp has had a payments feature since a while, but it is not popular at all. The NPCI has approved an additional 60 million users on UPI for WhatsApp and with this approval, WhatsApp will be able to expand its payments service to 100 million users. The NPCI has, instead, given WhatsApp a 100 million cap, …

WhatsApp starts QR code payments in India, targets Paytm, Google Pay
2 years, 10 months ago

WhatsApp starts QR code payments in India, targets Paytm, Google Pay

Live Mint  

WhatsApp has now added the UPI QR code scan into the WhatsApp Payments for Indian users. You just have to scan the QR code like we used to do in other online payments methods like Paytm, Google Pay and PhonePe. The WhatsApp tracker WABetaInfo noted the WhatsApp’s status that tells us about this new feature available to users in India. …

WhatsApp empowers 500 villages in India with access to digital payments
3 years ago

WhatsApp empowers 500 villages in India with access to digital payments

Hindustan Times  

Instant messaging platform WhatsApp announced on Wednesday the ‘Digital Payments Utsav’, its pilot program of empowering 500 villages across Karnataka and Maharashtra with access to digital payments through ‘payments on WhatsApp’. We have started this pilot programme in 500 villages across Karnataka and Maharashtra as part of our mission to take on board the next 500 million into the digital …

WhatsApp gets approval to offer payments service to 40 million users in India
3 years ago

WhatsApp gets approval to offer payments service to 40 million users in India

India Today  

WhatsApp Pay, the messaging app’s payment feature, will soon be available to 40 million users in India. As per Reuters report, the messaging app has got approval from the National Payments Corporation of India to expand its WhatsApp Pay payments service to 40 million users in India. As per sources, WhatsApp isn’t too convinced with the expansion of the feature …

WhatsApp Offering Rs 51 Cashback On Making Payments Via Messaging App: All Details
3 years, 1 month ago

WhatsApp Offering Rs 51 Cashback On Making Payments Via Messaging App: All Details

News 18  

WhatsApp Payment has not really picked up in India – nowhere close to other payments apps like Google Pay or Paytm. WhatsApp will pay users a Rs 51 cashback for making payments via the Facebook-owned instant messaging app. Users will get a guaranteed cashback of Rs 51 up to five times by sending money to different contacts. While the cashback …

How dependent are Indian businesses on Facebook and WhatsApp?
3 years, 2 months ago

How dependent are Indian businesses on Facebook and WhatsApp?

Business Standard  

Social media services Facebook, Instagram, and WhatsApp were recently hit by an outage that lasted almost six hours. According to PIB and the Ministry of Electronics and IT, India had 410 million Facebook users, 530 million WhatsApp users, and 210 million Instagram users as of February this year. As of April of 2019, an estimated 1.5 million small and medium …

WhatsApp Banned 2 Million Indian Accounts in August, Transparency Report Reveals
3 years, 2 months ago

WhatsApp Banned 2 Million Indian Accounts in August, Transparency Report Reveals

News 18  

Facebook-owned messaging platform WhatsApp has banned over 2 million accounts in the month of August to reduce harmful content on the platform. The report revealed that WhatsApp banned a total of 20,70,000 accounts in one month. The month before that, in its first transparency report the Facebook-owned instant messaging platform banned just over 2 million accounts in India. “This user-safety …

Like Google Pay, WhatsApp Will Also Offer Users Cashback Coupons On UPI Payments
3 years, 2 months ago

Like Google Pay, WhatsApp Will Also Offer Users Cashback Coupons On UPI Payments

News 18  

Facebook-owned instant messaging platform WhatsApp has a payments feature, but there aren’t as many takers for it, at least in India for now. Taking tips from rival Google‘s payment app Google Pay, WhatsApp Payments is also reportedly planning to give cashback to users who make payments using WhatsApp Payments. In order to boost usage and pit it against rivals like …

WhatsApp working on feature to reward users in India with cashback for using WhatsApp Payments
3 years, 3 months ago

WhatsApp working on feature to reward users in India with cashback for using WhatsApp Payments

India Today  

WhatsApp to soon start rewarding users with cashback for using the Payments feature. It was not revealed whether users will get cashback after their first payment or before they make their first payment using the messaging app. Note that this is limited to UPI Payments in India, you can only get one cashback and you might receive up to Rs …

WhatsApp Pay: Here's how to check your bank account balance
3 years, 3 months ago

WhatsApp Pay: Here's how to check your bank account balance

India Today  

WhatsApp is mostly used by people as a social media platform where they can chat, share photos, videos, voice notes and more with friends and relatives. They can also use it to check bank account balances. Check account balance from Settings: There are two methods to check bank account balances on WhatsApp Pay. Check your account balance while sending money: …

WhatsApp users in India can now add Payments Background while sending money through the app
3 years, 4 months ago

WhatsApp users in India can now add Payments Background while sending money through the app

India Today  

WhatsApp has added new updates to its payments feature. The WhatsApp users in India will now be able to add payments background while sending money to their friends from the app. The Facebook-owned messaging app says that the feature will help people in conveying a feeling along with sending money. WhatsApp’s payments background feature looks a lot like Google Pay’s …

WhatsApp banned over 20 lakh accounts in India in a month, reveals first intermediary guidelines report
3 years, 5 months ago

WhatsApp banned over 20 lakh accounts in India in a month, reveals first intermediary guidelines report

India Today  

WhatsApp on Thursday published its first intermediary guidelines report in compliance with the new Information Technology Rules, 2021. The Facebook-owned messaging app revealed that it banned over 29 lakh accounts between May 15 - June 15, 2021. As per the first intermediary guidelines report, the messaging app received 70 requests for account support and 204 ban appeals, of which the …

WhatsApp appoints ex-Amazon executive to head India payments division
3 years, 5 months ago

WhatsApp appoints ex-Amazon executive to head India payments division

The Hindu  

WhatsApp said on Monday it has hired Manesh Mahatme to head the payments division in India. WhatsApp Pay received approval to operate from the National Payments Corporation of India last November. At present, Google Pay, Walmart’s PhonePe and Paytm capture majority of the UPI market share "We are excited to have Manesh join our WhatsApp India team. Manesh has been …

WhatsApp Pay feature now rolling out to more Indian users
3 years, 5 months ago

WhatsApp Pay feature now rolling out to more Indian users

India Today  

WhatsApp Pay which went live in India in November last year is being rolled out to more users. Many users did not receive the feature immediately after it went live even after updating their app several times but now most users across Android and iOS seem to be getting it finally. WhatsApp Pay, as the name suggests, lets users send …

WhatsApp says India's new IT rules that ask for message tracing will end privacy for users
3 years, 6 months ago

WhatsApp says India's new IT rules that ask for message tracing will end privacy for users

India Today  

WhatsApp and the Government of India are again face-to-face on the topic of traceability that first came to light in 2019. WhatsApp filed a legal complaint on Tuesday in New Delhi against the Centre, where the lawsuit says that the new rules violate privacy rights since it requires the platform to break end-to-end encryption. WhatsApp employs end-to-end encryption, and the …

Will maintain current approach till data law comes into effect: WhatsApp
3 years, 6 months ago

Will maintain current approach till data law comes into effect: WhatsApp

The Hindu  

Facebook-owned WhatsApp has told the government that it will not limit functionality for users in the coming weeks but will continue the current approach of reminding users about the update until “at least the forthcoming Personal Data Protection law comes into effect.” WhatsApp has said this in its response to the notice by the Government of India asking the platform …

WhatsApp and its dubious claims
3 years, 7 months ago

WhatsApp and its dubious claims

The Hindu  

The learned senior advocates Kapil Sibal and Arvind Datar submitted to the Delhi High Court that WhatsApp’s contentious new privacy policy came into effect from May 15, 2021. If a public policy of privacy is there in India, does it apply to WhatsApp policy?” This question acquires relevance due to the dominant market status of WhatsApp-Facebook-Instagram. In its affidavit to …

Why WhatsApp users in Europe can opt-out of New WhatsApp privacy policy but users in India cannot?
3 years, 8 months ago

Why WhatsApp users in Europe can opt-out of New WhatsApp privacy policy but users in India cannot?

India Today  

WhatsApp’s new terms of service will go into effect from May 15, 2021. WhatsApp faced severe criticism since the announcement of the new policy and even extended the date of the new privacy policy from February to May 2021. WhatsApp users in Europe can opt-out of the new privacy policy owing to the laws in the EU called the General …

WhatsApp rival tests cryptocurrency payments
3 years, 8 months ago

WhatsApp rival tests cryptocurrency payments

The Hindu  

Messaging app Signal said it has rolled out the beta build for digital currency payments on its platform. The WhatsApp rival said it is testing the feature with MobileCoin in the U.K. Signal Foundation's co-founder Moxie Marlinspike has been an advisor to the crypto exchange since 2017, according to a Wired report. Signal Payments will link MobileCoin wallet to the …

An antitrust probe to safeguard the rights of our WhatsApp users
3 years, 8 months ago

An antitrust probe to safeguard the rights of our WhatsApp users

Live Mint  

The suo-moto order by the Competition Commission of India to launch an investigation into WhatsApp’s new privacy policy is a landmark and laudably assertive exercise of its statutory role as the guardian of consumer rights and unhindered competition in our market. By taking cognizance of the potential impact of WhatsApp’s policy on Indian consumers, the CCI has rightfully stood up …

SC seeks WhatsApp reply on plea for non-sharing of UPI data with any third party
3 years, 10 months ago

SC seeks WhatsApp reply on plea for non-sharing of UPI data with any third party

India TV News  

The Supreme Court Monday asked instant messaging app WhatsApp to file a response on a plea seeking a direction to the RBI and the NPCI to ensure that data collected on Unified Payments Interface platforms is not shared with their parent company or any other third party under any circumstances. The affidavit said: “It is submitted that RBI's directions issued …

Supreme Court Seeks WhatsApp, Facebook, Google Pay, Amazon Pay Response On Plea Seeking Data Protection On UPI Platforms
3 years, 10 months ago

Supreme Court Seeks WhatsApp, Facebook, Google Pay, Amazon Pay Response On Plea Seeking Data Protection On UPI Platforms

Live Law  

The Supreme Court on Monday sought the response of WhatsApp India, Facebook, Google Pay, Amazon Pay and the Union Government on a plea seeking directions to ensure that data collected by Unified Payment Interface platforms is not shared with parent company or any other third party under any circumstances.A bench headed by the Chief Justice of India issued the direction …

SC Seeks WhatsApp Reply on Plea for Non-sharing of UPI Data with Any Third Party
3 years, 10 months ago

SC Seeks WhatsApp Reply on Plea for Non-sharing of UPI Data with Any Third Party

News 18  

The Supreme Court Monday asked instant messaging app WhatsApp to file response on a plea seeking a direction to the RBI and the NPCI to ensure that data collected on Unified Payments Interface platforms is not shared with their parent company or any other third party under any circumstances. Several interlocutory applications have been filed in the plea which Senior …

Supreme Court Issues Notice On Plea To Ensure 'WhatsApp Pay' Complies With Privacy Guidelines
3 years, 10 months ago

Supreme Court Issues Notice On Plea To Ensure 'WhatsApp Pay' Complies With Privacy Guidelines

Live Law  

The Supreme Court on Thursday issued notice in an Impleadment Application, filed in a plea pertaining to data protection on Unified Payments Interface platforms, which states that WhatsApp Pay is all set to launch full-scale operations in India despite the instant petition being pending before the Court. The impleading application, filed by one Yedhu Menon, who claims to be a …

Online Payment Systems Beyond RBI: A Threat To National Financial Security
3 years, 10 months ago

Online Payment Systems Beyond RBI: A Threat To National Financial Security

Live Law  

"Data is the new oil". Given this backdrop, and the recent developments concerning companies whose activities of using customer data without consent, casts an imminent danger to the privacy, security and even safety of the user in the digital age. The new Privacy Policy and Terms of Use of WhatsApp have mentioned that it shares the customer data with Facebook …

Indian Parliament Panel to Question Facebook on WhatsApp's New Privacy Terms
3 years, 11 months ago

Indian Parliament Panel to Question Facebook on WhatsApp's New Privacy Terms

News 18  

Facebook executives will field questions from an Indian parliamentary panel on Thursday about the changes to WhatsApp’s privacy, a source said, days after the messaging platform was asked by the country’s technology ministry to withdraw them. The messaging platform earlier this month kicked off a storm when it informed users it was preparing a new privacy policy, under which it …

WhatsApp responds to Indian Govt letter, calls new privacy policy a transparency measure
3 years, 11 months ago

WhatsApp responds to Indian Govt letter, calls new privacy policy a transparency measure

India Today  

Reacting to the letter by Ministry of information and Technology, WhatsApp has said that it is ready to address any misinformation around its updated policy and remains available to answer all the questions. In a statement shared with India Today Tech, the instant messaging platform said that it is committed to protecting personal messages with end-to-end encryption and re-emphasized that …

WhatsApp faces first legal challenge in India over privacy
3 years, 11 months ago

WhatsApp faces first legal challenge in India over privacy

The Hindu  

WhatsApp's updated privacy policy verges on user surveillance and threatens India's security, a petition filed in an Indian court said on Thursday,presenting another legal challenge for the Facebook Inc-owned messenger. In India, many users have began installing rival apps like Signal and Telegram, pushing WhatsApp to begin a costly advertising campaign to calm customers. "It virtually gives a 360-degree profile …

WhatsApp battles privacy concerns in India – its biggest market
3 years, 11 months ago

WhatsApp battles privacy concerns in India – its biggest market

Al Jazeera  

Though WhatsApp has yet to see mass uninstalls of its app in India, users concerned about privacy are increasingly downloading rival apps. Though WhatsApp has yet to see mass uninstalls of its app in India, users concerned about privacy are increasingly downloading rival apps such as Signal and Telegram, research firms say, propelling them higher on the download charts and …

The Underworlds Of Whatsapp
3 years, 11 months ago

The Underworlds Of Whatsapp

Live Law  

Recently the most used mobile commodity Whatsapp sprang its wings in Non-European countries and introduced a new oxymoronic privacy policy for its Non-European users. It is in fact a psychological tactic to persuade the user to agree to the new privacy policy without reading or grasping the carefully crafted contract which begins with WhatsApp defined as Facebook Companies. Even deletion …

WhatsApp may soon touch 500 million users in India despite new privacy policy, claims report
3 years, 11 months ago

WhatsApp may soon touch 500 million users in India despite new privacy policy, claims report

India Today  

WhatsApp was launched in India in mid-2010 and soon became the most popular messaging app in the country, reaching 400 million users by mid-2019. The app may soon reach 500 million users in India and is still being used by people in the country, despite the new privacy policies in place. According to the report, Google and Chrome apps have …

WhatsApp Could Be Adding These Cool Features Soon: Multi Device Support, Calls From Your PC And More
3 years, 11 months ago

WhatsApp Could Be Adding These Cool Features Soon: Multi Device Support, Calls From Your PC And More

News 18  

Last year was great for WhatsApp users. The app added a lot of cool new features including WhatsApp Payments, forever mute for WhatsApp Groups, the much-awaited dark mode, expended WhatsApp Group Video and Voice calls as well as Disappearing Messages. According to research firm Statista, as of October 2020, WhatsApp has 2 billion active global users, with Facebook Messenger in …

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