DoorDash, Uber Eats and Grubhub all go down causing takeout panic across the US
1 year, 7 months ago

DoorDash, Uber Eats and Grubhub all go down causing takeout panic across the US

The Independent  

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US Your briefing on the latest headlines from across the US SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The popular food delivery apps Uber Eats, GrubHub, and DoorDash were all reportedly down for a period of time on Tuesday afternoon, frustrating workers and customers alike. Uber Eats, GrubHub, and DoorDash all do plenty of business daily: the average American reportedly spends in excess of $37 on food delivery each week. “Door dash, y’all gone pay us some money since y’all app went down in the middle of us getting orders?” one X user, Jeff, wrote. Uber’s own CEO, Dara Khosrowshahi, recently said he had an immensely challenging time moonlighting as an Uber Eats delivery driver last September — struggling to locate his customers and fill his orders.

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US food delivery firm Grubhub lays off 500 employees. Here's why
1 month ago

US food delivery firm Grubhub lays off 500 employees. Here's why

India Today  

Grubhub, a US-based food delivery firm, has announced plans to lay off approximately 500 employees, accounting for over 20 per cent of its workforce. The move follows Wonder's acquisition of Grubhub last year from Just Eat Takeaway, Europe's largest meal delivery firm. The sale marked a significant financial loss for the European company, which had originally acquired Grubhub for several …

Uber Eats delivery turns into drug bust: Driver uncovers hidden marijuana package in Washington
4 months ago

Uber Eats delivery turns into drug bust: Driver uncovers hidden marijuana package in Washington

Live Mint  

An Uber Eats driver in Washington Township, New Jersey, made a surprising discovery on Sunday when she picked up what appeared to be a regular food delivery but turned out to be something far more suspicious. Washington Township Police Chief Patrick Gurcsik confirmed that the package was seized as evidence and that an investigation was underway to identify the source …

Cities are cracking down on delivery drivers and dangerous driving
9 months, 3 weeks ago

Cities are cracking down on delivery drivers and dangerous driving

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. In a letter this week to food delivery companies …

Instacart partners with Uber Eats to offer restaurant deliveries
10 months, 3 weeks ago

Instacart partners with Uber Eats to offer restaurant deliveries

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Grocery delivery company Instacart is …

Akshay came to Australia to support his family. He died on the job while delivering food
1 year, 8 months ago

Akshay came to Australia to support his family. He died on the job while delivering food

ABC  

Akshay Doultani always dreamed big. NSW Industrial Relations Minister Sophie Cotsis said the government was now working on a election pledge to extend industrial relations protections, including workers compensation, to those in the gig economy. "This death is tragic and it highlights the need for greater protections for our gig workers who are often vulnerable to workplace hazards," Ms Cotsis …

Waitrose partners with Uber Eats to achieve as little as 20-minute delivery
1 year, 8 months ago

Waitrose partners with Uber Eats to achieve as little as 20-minute delivery

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Waitrose has launched a partnership with Uber Eats to have …

Grubhub, Uber Eats and DoorDash sue New York City over imminent minimum wage increase
1 year, 8 months ago

Grubhub, Uber Eats and DoorDash sue New York City over imminent minimum wage increase

Salon  

Uber Eats, DoorDash and Grubhub sued the City of New York on Thursday in order to block its new minimum pay rules for food delivery worker, as reported by the Associated Press. This comes on the heels of new regulations that would "nearly triple average earnings for app-based delivery workers in the coming years," including a raise to $17.96 per …

Your DoorDash driver? He’s the company’s co-founder
1 year, 9 months ago

Your DoorDash driver? He’s the company’s co-founder

Associated Press  

SAN FRANCISCO — On a recent afternoon in San Francisco, a DoorDash driver was circling the neighborhood — first in his car, then on foot — trying to find the restaurant where he needed to pick up two orders. When they started DoorDash a decade ago, while they were still students at Stanford, Fang and the company’s other two co-founders …

We are too hooked not to pay exorbitantly for food delivery
1 year, 10 months ago

We are too hooked not to pay exorbitantly for food delivery

Live Mint  

You’ve probably noticed that your food delivery receipts are getting much longer. DoorDash beat Wall Street’s expectations for orders placed and value of orders, and Uber chief executive officer Dara Khosrowshahi assured investors that elevated inflation was not impacting consumer spending. A $10 monthly fee gets you unlimited free delivery through DoorDash’s DashPass, Uber’s Eat pass or Grubhub+ through Grubhub. …

Just Eat orders jumped a third in 2021
3 years, 2 months ago

Just Eat orders jumped a third in 2021

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Fast food delivery giant Just …

Grubhub founder quits four months after Just Eat deal
3 years, 5 months ago

Grubhub founder quits four months after Just Eat deal

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The founder of US food …

DoorDash, Grubhub And Uber Eats Sue New York City Over Price Caps
3 years, 6 months ago

DoorDash, Grubhub And Uber Eats Sue New York City Over Price Caps

NPR  

DoorDash, Grubhub And Uber Eats Sue New York City Over Price Caps Enlarge this image toggle caption Mark Lennihan/AP Mark Lennihan/AP Three of the nation's largest food delivery companies are suing New York City over a limit on fees it put in place during the pandemic to protect restaurants devastated by the forced closure of their dining rooms. In the …

DoorDash offers lower-priced delivery plans amid criticism
3 years, 11 months ago

DoorDash offers lower-priced delivery plans amid criticism

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. The San Francisco delivery company …

Deliveroo's £8bn float has to make the tricky economics of food delivery add up
4 years ago

Deliveroo's £8bn float has to make the tricky economics of food delivery add up

The Telegraph  

At the end of last year, the US food delivery app DoorDash joined the ranks of the New York Stock Exchange, pulling off one of the biggest tech floats of 2020. DoorDash had never made a profit, even with demand for food delivery at record levels during the pandemic, and as restaurants struggled, there was a growing criticism of the …

Grubhub drivers say app change eats into tips, jeopardizing a usually generous season
4 years, 3 months ago

Grubhub drivers say app change eats into tips, jeopardizing a usually generous season

LA Times  

A change to the Grubhub food delivery app now sets the default tip a user can give a delivery driver at zero, a move frustrating drivers who are highly reliant on tips. Grubhub spokeswoman Katie Norris said that California drivers for the platform are making 20% higher pay per order, including tips, since Proposition 22 came into effect, and that …

Uber’s food delivery business outshines core rides service
4 years, 4 months ago

Uber’s food delivery business outshines core rides service

Associated Press  

NEW YORK — Uber’s food delivery business brought in more money during the third quarter than its signature rides business, showing just how much consumer behavior has changed — and how far the company has adapted — since the pandemic struck. Uber’s Eats business generated $1.45 billion in revenue, up 125% from a year ago as restaurants relied on Uber …

Uber’s Now a Food Delivery Company—and It’s Still Losing Money
55 years, 3 months ago

Uber’s Now a Food Delivery Company—and It’s Still Losing Money

Wired  

Since a company called UberCab took to the streets of San Francisco almost a decade ago, Uber has been many things: an app-powered black car service for self-described “ballers”; a slayer of taxi companies; a scandal-ridden stand-in for Silicon Valley ills; a vehicle to transfer VC-funded joyrides to the masses. Amid a pandemic that’s kept workplaces, restaurants, and bars closed …

Uber rides take coronavirus hit but food-delivery business doubles
4 years, 7 months ago

Uber rides take coronavirus hit but food-delivery business doubles

Live Mint  

Homebound customers of Uber Technologies Inc more than doubled their orders from the company's food-delivery service in the second quarter but demand for ride-hailing trips only marginally recovered from pandemic rock-bottom. The company on Thursday posted a $1.8 billion net loss from April through June, including charges related to laying off 23% of its global workforce during a period when …

Uber buys Postmates, ups delivery game in $2.65 billion deal
4 years, 8 months ago

Uber buys Postmates, ups delivery game in $2.65 billion deal

Associated Press  

— Uber has widened its reach in the fiercely competitive delivery market by acquiring Postmates in a $2.65 billion all-stock deal, the company said Monday. While Uber’s meal delivery business, Uber Eats, has mostly focused on restaurants, Postmates delivers a wider array of goods including groceries, pharmacy items, alcoholic drinks and party supplies. “We look at groceries as a category, …

Uber Gobbles Up Postmates In $2.65 Billion Bet On Food Delivery
4 years, 8 months ago

Uber Gobbles Up Postmates In $2.65 Billion Bet On Food Delivery

NPR  

Uber Gobbles Up Postmates In $2.65 Billion Bet On Food Delivery Enlarge this image toggle caption Tomohiro Ohsumi/Getty Images Tomohiro Ohsumi/Getty Images Uber is buying the delivery app Postmates, bolstering its food-delivery business at a time when few people are hailing rides. Sponsor Message In contrast, orders for its Uber Eats food delivery service doubled during the same three-month period. …

Uber to buy Postmates for $2.65 billion
4 years, 8 months ago

Uber to buy Postmates for $2.65 billion

CNN  

New York CNN Business — Less than a month after Uber tried and failed to buy Grubhub, the ride-hailing company has won a different deal to bolster its food delivery business. Uber said Monday it has agreed to buy Postmates for $2.65 billion in an all-stock deal, calling the startup “highly complementary” to Uber Eats, its meal delivery service. “Uber …

Uber buys Postmates in $2.65-billion all-stock deal
4 years, 8 months ago

Uber buys Postmates in $2.65-billion all-stock deal

LA Times  

Uber finally got its food delivery company, acquiring Postmates in a $2.65-billion all-stock deal, the ride-hailing giant confirmed Monday. Uber and its Uber Eats food-delivery division will gain ground against DoorDash, which controls about 37% of the U.S. food delivery market. Grubhub holds around 30% of the U.S. food delivery market. The number of people using food delivery services is …

Just Eat swallows Grubhub creating restaurant delivery giant
4 years, 9 months ago

Just Eat swallows Grubhub creating restaurant delivery giant

Associated Press  

Two pioneers in restaurant delivery — Just Eat Takeaway.com and Grubhub — are combining in a $7.3 billion deal that will create one of the world’s largest delivery companies. Amsterdam-based Just Eat Takeaway.com said late Wednesday that it was acquiring Chicago-based Grubhub, snatching it away from ride-hailing giant Uber, which had been reportedly seeking to team Grubhub with its Uber …

Uber lost out on its pursuit of Grubhub
4 years, 9 months ago

Uber lost out on its pursuit of Grubhub

CNN  

CNN Business — Uber has lost out on a high-profile deal that would have given a big boost to its food delivery business that has seen surging demand during the pandemic. Weeks after reports that Uber was in discussions with Grubhub about a possible merger, a Netherlands-based company, Just Eat Takeaway.com, confirmed Wednesday that it has struck a deal with …

Just Eat Takeaway to buy Grubhub for $7.3 billion to enter U.S. market
4 years, 9 months ago

Just Eat Takeaway to buy Grubhub for $7.3 billion to enter U.S. market

LA Times  

Europe’s Just Eat Takeaway.com agreed to acquire U.S.-based Grubhub Inc. for $7.3 billion, in a deal that creates one of the world’s largest meal-delivery companies as the COVID-19 pandemic drives a surge in orders. Grubhub will launch Just Eat Takeaway into the U.S. market, broadening its already global reach that includes Australia, Brazil and Canada, in addition to its home …

Uber Cuts 3,000 More Jobs As Pandemic Squeezes Ride-Hailing
4 years, 10 months ago

Uber Cuts 3,000 More Jobs As Pandemic Squeezes Ride-Hailing

NPR  

Uber Cuts 3,000 More Jobs As Pandemic Squeezes Ride-Hailing Enlarge this image toggle caption Pascal Guyot/AFP via Getty Images Pascal Guyot/AFP via Getty Images Uber is laying off another 3,000 employees as it tries to weather the damage to its business from the coronavirus pandemic. The layoffs come less than two weeks after the company cut 3,700 jobs and said …

Uber posts massive losses, to lay off 3,700 employees; banks on food-delivery momentum
4 years, 10 months ago

Uber posts massive losses, to lay off 3,700 employees; banks on food-delivery momentum

Firstpost  

Uber recorded $3.54 billion in total revenue for the first three months of the year, roughly in line with analyst estimates, but still posted a $2.9 billion loss in the period. Uber Eats recorded a $313 million loss in adjusted EBITDA in the first quarter, reducing losses by 32 percent from the previous quarter. Uber said new deals with large …

Home Food Over Takeaway? Online Meal Delivery Firms Knocked Off Course Due to Virus Around the World
4 years, 11 months ago

Home Food Over Takeaway? Online Meal Delivery Firms Knocked Off Course Due to Virus Around the World

News 18  

The lockdown of millions of people at home across the globe due to the coronavirus should have been the perfect recipe for success for the burgeoning online meal delivery market. An Uber spokesman said the impact of the virus had varied widely across Europe, but it had seen big increases in restaurants and shops signing up to its app. “New …

As Restaurants Across The Country Close Their Doors, Deliveries Pick Up
5 years ago

As Restaurants Across The Country Close Their Doors, Deliveries Pick Up

NPR  

As Restaurants Across The Country Close Their Doors, Deliveries Pick Up Enlarge this image toggle caption Isabella Gomez Sarmiento/NPR Isabella Gomez Sarmiento/NPR On a typical sunny spring afternoon, the outdoor seating of Atlanta's Krog Street Market would usually be packed. "In the last two hours, I've done about 15 deliveries, which is more than normal," says Raymond Neville, who's been …

Instacart now offers deliveries that don’t require human contact amid coronavirus fears
5 years ago

Instacart now offers deliveries that don’t require human contact amid coronavirus fears

CNN  

New York CNN Business — Amid fears of the coronavirus, a growing number of food and grocery delivery services in the US are giving customers the option to have their orders left at their doorstep to avoid human interaction. Instacart,the grocery delivery startup, rolled out a new feature call “Leave at My Door Delivery,” which gives customers the option to …

Delivery giant DoorDash takes step toward public offering
5 years, 1 month ago

Delivery giant DoorDash takes step toward public offering

Associated Press  

NEW YORK — Food delivery giant DoorDash has taken a first formal step toward a stock market debut. DoorDash Inc. has overtaken Grubhub as the top digital food delivery company in the U.S., according to data analytics firm Second Measure, capturing 38% of monthly food delivery sales in January, compared to 31% for Grubhub. Ride-hailing company Uber — another major …

Meal delivery services Uber Eats and Deliveroo doubled businesses in Australia
5 years, 1 month ago

Meal delivery services Uber Eats and Deliveroo doubled businesses in Australia

Daily Mail  

Food delivery services have doubled their businesses in the last 18 months as four million Australians are choosing to order in instead of leaving the house. One fifth of Australians are using delivery services such as Uber Eats and Deliveroo Research by Roy Morgan found that within the last 18 months food delivery services had doubled their businesses Research by …

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders
5 years, 3 months ago

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders

NPR  

Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders Enlarge this image toggle caption Shannon Bond/NPR Shannon Bond/NPR Inside a bright red building in Redwood City, just south of San Francisco, cooks plunge baskets of french fries into hot oil, make chicken sandwiches and wrap falafel in pita bread. And then they move into our DoorDash …

Uber Eats focusses on aggressive expansion in India
5 years, 4 months ago

Uber Eats focusses on aggressive expansion in India

India TV News  

Uber Eats, the food delivery unit of Uber, on Friday said it is focussing aggressively on expanding its presence in India, a market that is expected to become a USD 15 billion opportunity over the next few years. India is fundamental to Uber's growth and we have a stable and massive rides business and we don't see a reason why …

Uber Eats Hopes Drones Can Lift It to Profitability
55 years, 3 months ago

Uber Eats Hopes Drones Can Lift It to Profitability

Wired  

Come next summer, the most remarkable thing about your home-delivered late-night California burrito won’t be the French fries inside. It’ll be that the San Diego speciality made part of its journey by drone, as part of a scheme to pull Uber’s food-delivery business financials out of a nosedive. The idea, then, isn’t to replace human drivers: Even Uber’s longterm plans …

Online ordering boom gives rise to virtual restaurants
5 years, 5 months ago

Online ordering boom gives rise to virtual restaurants

Associated Press  

NEW YORK — Frato’s Pizza looks like a typical family restaurant, with its black-and-white checkered floor and red chairs. “I will have lost weeks of work, but not large sums of money.” Chick-Fil-A, The Halal Guys and Dog Haus are among top brands that have opened ghost kitchens through Kitchen United, a start-up that builds kitchen commissaries for restaurants looking …

The revolt against food delivery apps
5 years, 7 months ago

The revolt against food delivery apps

Live Mint  

New Delhi: For a little under two years now, Rajat Rekhi has been doing brisk business selling West Asian cuisine from inside a tiny kitchen tucked away in south Delhi, which only delivers via online platforms. Over the weekend, a slew of restaurants across India began delisting from dine-in apps that offer membership-driven discounts—such as EazyDiner, Zomato Gold, and nearbuy—in …

Amazon’s Deliveroo investment just ran into trouble with UK regulators
5 years, 8 months ago

Amazon’s Deliveroo investment just ran into trouble with UK regulators

CNN  

London CNN Business — UK regulators have ordered Amazon to pause its investment in UK food delivery startup Deliveroo while they consider whether the deal amounts to a takeover. Amazon led a $575 million investment in the startup in May, and has since signaled that the company could become a key part of its food delivery ambitions. “We believe this …

Uber Eats allowed deliveries from fake restaurant man set up in front garden
5 years, 9 months ago

Uber Eats allowed deliveries from fake restaurant man set up in front garden

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Uber Eats agreed to do deliveries from a man cooking …

Uber Eats getting embedded into main app: Report
5 years, 9 months ago

Uber Eats getting embedded into main app: Report

Live Mint  

San Francisco: Ride-hailing major Uber has embedded the web version of its food delivery app — Uber Eats — into the main application in select markets. "We're rolling out a new way to order Eats directly in the Uber app on Android," an Uber spokesperson was quoted as saying by the TechCruch on Wednesday. San Francisco-based Uber had more than …

How Data Helps Deliver Your Dinner On Time—and Warm
6 years, 1 month ago

How Data Helps Deliver Your Dinner On Time—and Warm

Wired  

Guidebooks highlight San Francisco’s Hayes Valley neighborhood for its lively bars and restaurants, nurtured by the removal of an earthquake-damaged freeway and swelling tech industry salaries. At Uber’s headquarters nearby, data scientists working on the company’s food delivery service, Uber Eats, view the scene through a more numerical lens. That stat may seem obscure, but it’s at the heart of …

With Uber Eats’ fast growth comes potential for profit
6 years, 4 months ago

With Uber Eats’ fast growth comes potential for profit

Live Mint  

San Francisco: In three years, the Uber Eats restaurant food delivery service has grown from an experiment to serving much of the U.S. and major cities worldwide. Jason Droege, an Uber vice president who leads Uber Everything, the unit that explores how to build new businesses off the Uber network, says Eats is growing as fast as the ride-hailing service …

Restaurants shrink as food delivery apps get more popular
6 years, 5 months ago

Restaurants shrink as food delivery apps get more popular

Live Mint  

Don Fox, the chief executive officer of Firehouse of America LLC noticed something strange a couple of years ago: during the midday lunch rush, his sandwich shops were relatively empty, but sales were better than ever. “I’d be thinking, ‘Boy, business must be pretty bad.’ But the numbers were telling me a different story.” People are still eating restaurant food-- …

CHOICE puts Uber Eats, Deliveroo and Menulog to the test
6 years, 5 months ago

CHOICE puts Uber Eats, Deliveroo and Menulog to the test

Daily Mail  

Ordering a favourite meal online is a service that more and more Australians are turning to for convenience and comfort. How Deliveroo pays its couriers: Deliveroo couriers get $3.50 per pick-up, $1.80 per delivery, plus a variable fee based on a combination of distance and time CHOICE claim a Menulog delivery arrived 15 minutes later than expected but the service …

Uber to offer food delivery by drone in under 30 minutes
6 years, 10 months ago

Uber to offer food delivery by drone in under 30 minutes

Live Mint  

San Francisco: Uber Technologies Inc. plans to deliver food by drone in San Diego as part of a wide-reaching commercial test program approved by the federal government on Wednesday, said Dara Khosrowshahi, the chief executive officer. The US transportation department said it chose 10 state, local and tribal governments and a handful of companies, including Alphabet Inc., FedEx Corp., Intel …

Food delivery firms step up discounts to grow market
6 years, 10 months ago

Food delivery firms step up discounts to grow market

Live Mint  

Bengaluru: Cash-rich online food delivery companies have raised discounts and cut delivery charges to win market share in an increasingly competitive market, analysts and industry experts said. According to Sreedhar Prasad, partner at KPMG Advisory, whenever a new restaurants lists on food delivery platforms, discounts are more out of the restaurant’s need to acquire customers. Food delivery app users feel …

Uber Eats imposes 'unfair contracts' and ruins deliveries, restaurateurs allege
6 years, 11 months ago

Uber Eats imposes 'unfair contracts' and ruins deliveries, restaurateurs allege

ABC  

There's no doubt that consumers enjoy the convenience of food delivery — it's estimated Australians spend $2.6 billion on it each year. Despite Uber denying it does "deliveries" in legal documents, several posts on its website tell a different story: "Download the Uber Eats app, find what you're craving, and we'll delivery directly to you." An Uber Eats account manager …

Fears UberEATS, Deliveroo will lead to restaurant delivery food price rises in Perth
7 years, 4 months ago

Fears UberEATS, Deliveroo will lead to restaurant delivery food price rises in Perth

ABC  

When UberEATS approached Oscar Boyne to sign up his North Perth bar and kitchen to the online food delivery service he crunched the numbers, but just could not make it add up. The Australian Hotels Association has warned high commissions charged by online food delivery services can artificially push up prices for customers and make the new technology unviable. "There's …

Deliveroo rival UberEats to expand across more than 40 UK towns and cities in 2017
8 years ago

Deliveroo rival UberEats to expand across more than 40 UK towns and cities in 2017

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy UberEats, the food delivery service …

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