TRAI delays crackdown on messaging service misuse
7 months ago

TRAI delays crackdown on messaging service misuse

India TV News  

The Telecom Regulatory Authority of India has granted access service providers a one-month extension to comply with its directive regarding the whitelisting of URLs, APKs, and OTT links. TRAI had initially instructed major telecom operators to regulate messages containing URLs, OTT links, APK files, and phone numbers unless they are whitelisted by September 1. On August 20, the government mandated that access service providers take concrete measures to curb the misuse of messaging services, effective from September 1. All access service providers were prohibited from transmitting messages containing non-whitelisted URLs, APKs, OTT links, or call back numbers.

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History of this topic

Private telecom service providers, TRAI at odds over new spam call/messages rules
1 month, 2 weeks ago

Private telecom service providers, TRAI at odds over new spam call/messages rules

New Indian Express  

NEW DELHI: The private telecom service providers are at odds with the Telecom Regulatory Authority of India over its new spam rules, citing that the regulations were issued without addressing all relevant issues. The TRAI last week introduced new rules under the Telecom Commercial Communications Customer Preference Regulations, 2018, aimed at curbing Unsolicited Commercial Communication, also known as spam calls …

TRAI’s pesky call norms: COAI rues higher fines for telcos, flags lack of rules for OTT comms
1 month, 2 weeks ago

TRAI’s pesky call norms: COAI rues higher fines for telcos, flags lack of rules for OTT comms

Live Mint  

New Delhi, Feb 17 COAI on Monday expressed concerns that the sector regulator's new norms to tackle spam calls and messages have prescribed substantially increased penalties for telcos, and rued the absence of any regulation for OTT Communication Services that, the industry body pointed out, has seen an influx of spam. Cellular Operators' Association of India contended that while telecom …

Good news for mobile users: TRAI tightens rules to curb spam calls, prescribes fines of up to Rs 10 lakh
1 month, 2 weeks ago

Good news for mobile users: TRAI tightens rules to curb spam calls, prescribes fines of up to Rs 10 lakh

India TV News  

The Telecom Regulatory Authority of India has further tightened rules to curb unsolicited calls and messages. Fine of up to Rs 10 lakh Telecom regulator TRAI has intensified its crackdown on pesky calls and messages. "A financial disincentive of Rs 2 lakh for the first instance of violation, Rs 5 lakh for the second instance of violation and Rs 10 …

TRAI tightens rules against spam calls and text messages
1 month, 2 weeks ago

TRAI tightens rules against spam calls and text messages

The Hindu  

The Telecom Regulatory Authority of India on Wednesday notified tighter rules for spam calls and SMS messages over telecom networks. Under the fresh amendment to the Telecom Commercial Communications Customer Preference Regulations, 2018, telcos are required to accept complaints against spam after up to a week of receiving such calls, act on unregistered telemarketers faster, and impose lower tolerance thresholds …

TRAI's message whitelisting rules block over 1 lakh templates, mobile users get new warning
3 months ago

TRAI's message whitelisting rules block over 1 lakh templates, mobile users get new warning

India TV News  

The Department of Telecommunications has taken significant action by blacklisting over 100,000 fraudulent SMS templates. This decisive move comes in the wake of new regulations regarding fake messages and unsolicited communications introduced by the Telecom Regulatory Authority of India in October. In addition, the DoT has urged mobile users to report any suspicious SMS to the Sanchar Saathi portal. Caution …

TRAI Reveals Reason Method Commercial SMS Framework Change Spam Free Ecosystem OTP URL Whitelisting
3 months, 1 week ago

TRAI Reveals Reason Method Commercial SMS Framework Change Spam Free Ecosystem OTP URL Whitelisting

ABP News  

The Telecom Regulatory Authority of India recently changed the rules of messaging in the hopes of reducing spam menaces for mobile users in the country. Under this framework, all principal entities, including businesses, banks, and government agencies, along with their telemarketers, were required to declare and register their message transmission routes using blockchain-based Distributed Ledger Technology. According to TRAI, this …

Mint Explainer: Why Trai's anti-spam measures have raised misplaced concerns over delayed OTPs
4 months ago

Mint Explainer: Why Trai's anti-spam measures have raised misplaced concerns over delayed OTPs

Live Mint  

India’s telecom regulator has tightened regulations to counter spam and unsolicited messages. Apart from telcos, Trai is working with central and state governments departments, and entities regulated by the Reserve Bank of India, Securities and Exchange Board of India, Pension Fund Regulatory and Development Authority and Insurance Regulatory and Development Authority of India to raise awareness. India has over 1 …

What TRAI's new traceability guidelines mean for OTPs: Starting December 1
Trending News
4 months ago

What TRAI's new traceability guidelines mean for OTPs: Starting December 1

India Today  

The Telecom Regulatory Authority of India will enforce its new traceability guidelines starting December 1, 2024. The traceability guidelines mandate telecom operators and messaging service providers to verify the origin and authenticity of each message. With the new rules, service providers must ensure OTP messages comply with the registered templates and headers. A STEP TOWARDS SECURE MESSAGING While initial hiccups …

TRAI debunks fake news about delay in OTP from Aadhaar, net banking and other services
Trending News
4 months ago

TRAI debunks fake news about delay in OTP from Aadhaar, net banking and other services

India Today  

Just a day ago, multiple news outlets and social media posts claimed that starting December 1, 2024, users would face delays in receiving one-time passwords for Aadhaar, net banking, and other services. Reassuring the public, TRAI stated in its post that its new message traceability guidelines would not cause any delays in OTP delivery. In its clarification, TRAI directly addressed …

No delays in banking, Aadhaar OTP messages due to new traceability rules: TRAI
4 months ago

No delays in banking, Aadhaar OTP messages due to new traceability rules: TRAI

New Indian Express  

NEW DELHI: The Telecom Regulatory Authority of India has assured consumers that there will be no disruptions in the delivery of essential net banking and Aadhaar OTP messages starting December 1, as the new traceability rules are implemented. To combat the growing issue of cybercrime, TRAI had introduced a rule on October 1 requiring telecom service providers to establish a …

TRAI ensures no delays in OTP deliveries from December 1 amid new traceability rules
4 months ago

TRAI ensures no delays in OTP deliveries from December 1 amid new traceability rules

Live Mint  

The Telecom Regulatory Authority of India has issued an update to reassure the public that there will be no delays in the delivery of essential Net Banking and Aadhaar OTP messages starting 1 December. Responding to misinformation circulating on social media, TRAI has firmly stated that the timely delivery of such messages will remain unaffected, thanks to new regulations aimed …

OTP Messages May Get Heavily Delayed Starting December 1: Here's Why TRAI Thinks It's Important
4 months, 1 week ago

OTP Messages May Get Heavily Delayed Starting December 1: Here's Why TRAI Thinks It's Important

ABP News  

Starting December 1, significant regulatory changes by the Telecom Regulatory Authority of India are expected to impact how major telecom operators like Jio, Airtel, Vi, and BSNL manage commercial messages and one-time passwords. Initially announced in August, the traceability guidelines require telecom providers to monitor the origins of all commercial messages, including OTPs. As these rules come into effect, users …

TRAI takes strong action to combat spam calls in India, over 13,000 entities register for message traceability measure
4 months, 1 week ago

TRAI takes strong action to combat spam calls in India, over 13,000 entities register for message traceability measure

Live Mint  

The Telecom Regulatory Authority of India has taken several decisive steps to tackle the ongoing issue of spam calls and SMS, reporting significant progress in reducing complaints and enhancing message traceability. In a move to clamp down on unauthorised promotional calls, TRAI issued directives on 13th August 2024 mandating stringent actions against violators. To improve the traceability of promotional messages, …

TRAI's new anti-spam measures could delay OTP delivery starting September 1
7 months ago

TRAI's new anti-spam measures could delay OTP delivery starting September 1

India TV News  

The Telecom Regulatory Authority of India has introduced new rules to combat the spread of spam and phishing attacks through SMS. The new system will also scan messages for suspicious links, potentially causing delays in OTP delivery to users. TRAI's new regulations will also affect the delivery of transactional alerts, potentially disrupting users' access to the latest updates from their …

TRAI's New Anti-Spam Move To Cause SMS Outage For Mobile Users In September: Report
7 months, 1 week ago

TRAI's New Anti-Spam Move To Cause SMS Outage For Mobile Users In September: Report

ABP News  

Starting September 1, 2024, mobile users in India might experience interruptions in receiving service-related and transactional messages from their banks, financial institutions, and e-commerce companies. TRAI's Directive To Telecom Operators TRAI has issued a directive to telecom operators instructing them to cease the transmission of messages containing URLs or callback numbers that haven't been whitelisted or registered with them. The …

‘Selective ban’ of messaging apps may be looked at: TRAI
1 year, 8 months ago

‘Selective ban’ of messaging apps may be looked at: TRAI

The Hindu  

The Telecom Regulatory Authority of India on Friday put out a consultation paper asking if it would be possible for messaging apps such as WhatsApp to be brought under a licensing framework, and whether such apps can be banned “selectively” in places where an Internet shutdown would otherwise have been imposed. TRAI had recommended in September 2020 that there was …

TRAI tells telcos to crack down on SMS spammers
2 years, 1 month ago

TRAI tells telcos to crack down on SMS spammers

The Hindu  

The Telecom Regulatory Authority of India on Thursday asked telecom operators to crack down on spammers that were slipping past protections introduced in recent years. In a press release, the authority said it had issued two orders under the Telecom Commercial Communication Customer Preference Regulations, 2018, and the Telecom Regulatory Authority of India Act, 1997. TRAI ordered telcos to disallow …

TRAI directs telecom operators, telemarketers to apply new SMS rules by April 1
4 years ago

TRAI directs telecom operators, telemarketers to apply new SMS rules by April 1

India Today  

The Telecom Regulatory Authority of India has directed telecom operators to re-activate SMS checking filters beginning April 1 and block traffic that does not comply with the regulatory standards. Accordingly, it has been decided that from April 1, 2021, any message failing in the scrubbing due to non-compliance of regulatory requirements will be rejected.” TRAI reportedly held a meeting with …

TRAI Suspends New Anti-spam Regulations as Customers Face OTP Issues
4 years ago

TRAI Suspends New Anti-spam Regulations as Customers Face OTP Issues

News 18  

The Telecom Regulatory Authority of India on Tuesday announced it has temporarily suspended the implementation of the new anti-spam regulations for commercial texts which caused widespread SMS service disruptions on March 8. The Telecom Communications Customer Preference Regulations were implemented by telecom companies to minimize SMS spam which resulted in delays in the transmission of OTP messages, which impacted banking …

WhatsApp, Skype Steer Clear of Regulations as TRAI Verdict Dampens Telcos' Hopes
4 years, 6 months ago

WhatsApp, Skype Steer Clear of Regulations as TRAI Verdict Dampens Telcos' Hopes

News 18  

WhatsApp, Zoom, Skype and other internet-based communications services have received a favourable verdict from the Telecom Regulatory Authority of India, in an impending appeal that was seeking to impose regulatory restrictions on internet-driven communication services. This goes against India’s telecom operators, who had claimed that since OTT apps offer competitive services as telcos, they too should fall under similar regulatory …

Telcos rue inadequate checks on competing OTTs, demand ‘same stringent rules’
5 years, 10 months ago

Telcos rue inadequate checks on competing OTTs, demand ‘same stringent rules’

Live Mint  

Telecom players Monday mounted a blistering attack on ‘Over the Top’ service providers like WhatsApp and Facebook, arguing that competing OTTs should be subject to same stringent safeguards as telcos, especially on lawful interception and data localisation aspects. Telecom Regulatory Authority of India open house discussion on 'regulatory framework for OTT Communications Services' saw a pitched battle between the two …

TRAI's new DND regulations could force carriers to dump services for iPhones
6 years, 8 months ago

TRAI's new DND regulations could force carriers to dump services for iPhones

Firstpost  

Apple’s battle with the Telecom Regulatory Body of India seems to be escalating further after TRAI announced new rules that could possibly lead to deactivations of services from telecom service providers for iPhone users. The regulator does not aim anything directly at Apple but suggests that if the Cupertino-based company does not provide access to the TRAI DND 2.0 app, …

Explicit nod of subscriber must for activating Internet on phone
9 years, 11 months ago

Explicit nod of subscriber must for activating Internet on phone

India TV News  

New Delhi: To address consumer complaints of over charging for data services, regulator TRAI today proposed that operators should take explicit consent of subscribers for activating internet on phones and also inform them by SMS or a toll free code when the usage limit is about to be breached. The Telecom Regulatory Authority of India also said telcos should alert …

Customers to not be charged extra for calls, SMSes on blackout days: TRAI
12 years, 6 months ago

Customers to not be charged extra for calls, SMSes on blackout days: TRAI

Firstpost  

The Telecom Regulatory Authority of India has issued a new directive to telecom operators to not charge their customers for SMSes and calls more their current tariff rates on days such as Diwali and Holi, referred to as ‘blackout days’. In the brief directive issued, the TRAI states that access service providers cannot fix the number of blackout days to …

New rules by TRAI to do away with telemarketing calls
13 years, 6 months ago

New rules by TRAI to do away with telemarketing calls

Firstpost  

Many mobile and landline users have been plagued with unwanted calls and SMSs from telemarketers over a considerable period of time. According to the new ruling, those registered with the National Customer Preference Registry could ward off unwanted communication with telemarketers from the 27th of September, 2011. TRAI to stop unwanted calls and SMS from telemarketers According to a report, …

No pesky calls from Sept. 27
13 years, 6 months ago

No pesky calls from Sept. 27

The Hindu  

Finally, there is good news for mobile subscribers looking forward to getting relief from unwanted telemarketing calls and SMS. The Telecom Regulatory Authority of India has decided to implement new guidelines to check pesky calls and SMS from September 27. In a notification issued on Monday regarding the Telecom Commercial Communications Customer Preference Regulations, 2011, the TRAI said all relevant …

Identification of pesky calls, SMS soon
13 years, 7 months ago

Identification of pesky calls, SMS soon

The Hindu  

Mobile subscribers can finally get to identify unsolicited commercial calls and SMS and take action against telemarketing companies. The TRAI is now gearing to implement this, which could take another month before it starts taking action against those behind pesky calls and SMS. The ‘140' series, which will be applicable for both landline and mobile phones, will help consumers recognise …

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