Exclusivity contracts & price restrictions: Here's how Zomato, Swiggy hindered competition in India
4 months, 2 weeks ago

Exclusivity contracts & price restrictions: Here's how Zomato, Swiggy hindered competition in India

Firstpost  

The Competition Commission of India found food delivery giants Zomato and Swiggy breached competition laws by favouring select restaurants through exclusive contracts and pricing restrictions. The delivery giants are faced with potential penalties pending a final leadership review Food delivery giants Swiggy and Zomato were found breaching antitrust laws in India. File image India’s Competition Commission of India has found that food delivery giants Zomato and Swiggy engaged in anti-competitive practices by favouring select restaurants. Swiggy’s partner restaurants reportedly faced threats of lower rankings if they failed to maintain price parity, while Zomato enforced discount restrictions and penal provisions on non-compliant restaurants.

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History of this topic

Zomato, Swiggy, Zepto face antitrust case over deep discounts
3 weeks, 1 day ago

Zomato, Swiggy, Zepto face antitrust case over deep discounts

Hindustan Times  

Indian consumer products distributors have now filed an antitrust case against quick commerce firms like Zomato, Swiggy, and Zepto, citing their alleged deep discounting practices. The case, filed by the All India Consumer Products Distributors Federation with the Competition Commission of India comes at a time when the quick commerce sector is facing intense scrutiny over the pricing of products, …

Zomato, Swiggy slammed over ‘private labelling’ by restaurants body: ‘Why should they charge?’
Trending News
2 months ago

Zomato, Swiggy slammed over ‘private labelling’ by restaurants body: ‘Why should they charge?’

Hindustan Times  

The National Restaurant Association of India has raised concerns over food delivery aggregators like Zomato and Swiggy getting into private labelling and dining-in, alleging that they are drawing customers away from their restaurants, The Indian Express reported. The NRAI president also has pushed to popularise alternative platforms such as the Department for Promotion of Industry and Internal Trade’s Open Network …

NRAI to approach CCI over ‘private labelling’ by Zomato, Swiggy
Top News
2 months ago

NRAI to approach CCI over ‘private labelling’ by Zomato, Swiggy

The Hindu  

The National Restaurant Association of India, which represents half a million eateries nationwide, said it will approach Competition Commission of India over "private labelling" by Zomato and Swiggy and their foray into quick commerce food delivery via Bistro by Blinkit and Snacc, respectively. In an interview to PTI, NRAI president Sagar Daryani raised concerns over "anti-competitive" practices of food delivery …

Zomato upends tradition with Sensex entry
3 months, 1 week ago

Zomato upends tradition with Sensex entry

Live Mint  

Zomato will make history on Monday as the first new-age tech stock to be included in the prestigious BSE Sensex, replacing JSW Steel in a half-yearly rebalancing of constituents. While the rejig is routine, the food delivery giant's inclusion in the club of India's most influential companies underscores the growing prominence of the digital sector. While Sensex companies drive India's …

How Zomato, Swiggy, Zepto are achieving disruptive 10-min food deliveries
3 months, 1 week ago

How Zomato, Swiggy, Zepto are achieving disruptive 10-min food deliveries

Hindustan Times  

Food delivery apps in India are promising to bring biryani to hot beverages at customers’ doorsteps in under 10 minutes, as competition for impatient consumers intensifies among digital platforms. Bolt accounts for 5% of Swiggy’s total food delivery orders within two months of its launch, Sidharth Bhakoo, chief business officer of food marketplace at Swiggy said in an email. “When …

Betting on Swiggy and Zomato: Can India’s food delivery titans deliver?
4 months, 1 week ago

Betting on Swiggy and Zomato: Can India’s food delivery titans deliver?

Live Mint  

The Indian food delivery market has become a fierce battleground, with Swiggy and Zomato not only competing for your dinner orders but also commanding attention in boardrooms and on trading floors. Zomato’s recent analyst reports echo this optimism, indicating that while the market remains consolidated, both players have significant room to grow as more Indians adopt food delivery services. View …

Zomato CEO Deepinder Goyal’s advice to Swiggy: ‘Competent people can’t recognise they are complacent, don’t…’
4 months, 1 week ago

Zomato CEO Deepinder Goyal’s advice to Swiggy: ‘Competent people can’t recognise they are complacent, don’t…’

Live Mint  

Swiggy, a direct competitor to Zomato and one of India's leading food delivery aggregators made its highly anticipated stock market debut on November 13. Interestingly, just weeks before Swiggy's IPO, Zomato CEO Deepinder Goyal had some advice for Swiggy's employees, reflecting on his company's own experience of going public in 2021, the Times of India reported. Speaking at the ET …

Zomato, Swiggy rebuffs CCI antitrust violation charges, says report ‘misleading, …no conclusive’
4 months, 2 weeks ago

Zomato, Swiggy rebuffs CCI antitrust violation charges, says report ‘misleading, …no conclusive’

Live Mint  

Zomato has dismissed recent reports of an antitrust investigation by the Competition Commission of India into its business practices, calling the claims “misleading.” In a statement issued on November 10, Zomato clarified that while the CCI had initiated a preliminary investigation in April 2022, no conclusive findings or orders have been issued against it. Zomato’s Company Secretary and Compliance Officer, …

Zomato launches new feature to tackle food waste due to cancelled orders
Trending News
4 months, 2 weeks ago

Zomato launches new feature to tackle food waste due to cancelled orders

Hindustan Times  

Food delivery firm Zomato on Sunday launched a new “food rescue” feature to tackle with food waste arising out of cancelled orders. Now, customers living near restaurants will be able to purchase cancelled food orders at “unbeatable prices”, announced the company's CEO Deepinder Goyal. The CEO said that customers cancel more than 4 lakh “perfectly good orders” on a daily …

CCI probe finds Zomato, Swiggy violating competition norms
Trending News
4 months, 2 weeks ago

CCI probe finds Zomato, Swiggy violating competition norms

New Indian Express  

NEW DELHI: A Competition Commission probe has found that food delivery platforms Zomato and Swiggy indulged in unfair business practices, including alleged preferential treatment to some restaurant partners, according to sources. The detailed investigation was ordered by the Competition Commission of India in April 2022 and the probe report was submitted to the regulator earlier this year. The sources said …

CCI says Zomato, Swiggy in breach of antitrust laws in India: Report
4 months, 2 weeks ago

CCI says Zomato, Swiggy in breach of antitrust laws in India: Report

Hindustan Times  

The Competition Commission of India said in its non-public documents that food delivery giants Swiggy and Zomato are in breach of the antitrust and competition laws of India, with their business practices favouring select restaurants listed on their platforms, reported Reuters. Swiggy and Zomato are the leading food delivery companies in India The antitrust body's documents say that Zomato entered …

India finds Zomato, Swiggy food delivery businesses breached antitrust laws, documents show
4 months, 2 weeks ago

India finds Zomato, Swiggy food delivery businesses breached antitrust laws, documents show

Live Mint  

An investigation by India's antitrust body found food delivery giants Zomato and SoftBank-backed Swiggy breached competition laws, with their business practices favouring select restaurants listed on their platforms, documents show. Exclusivity arrangements between Swiggy, Zomato and their respective restaurant partners "prevent the market from becoming more competitive," the CCI's investigation arm noted in its findings reviewed by Reuters on Friday. …

CCI probe finds Zomato, Swiggy breached antitrust laws, documents show
4 months, 2 weeks ago

CCI probe finds Zomato, Swiggy breached antitrust laws, documents show

The Hindu  

An investigation by the Competition Commission of India found food delivery giants Zomato and SoftBank-backed Swiggy breached competition laws, with their business practices favouring restaurant chains listed on their platforms, documents show. Zomato entered into “exclusivity contracts” with partners in return for lower commissions, while Swiggy guaranteed business growth to certain players if they listed exclusively on its platform, according …

Zomato, Swiggy accused of unfair practices in food delivery market: Report
4 months, 3 weeks ago

Zomato, Swiggy accused of unfair practices in food delivery market: Report

India Today  

An investigation has revealed that leading food delivery platforms Zomato and Swiggy have violated competition laws in India, according to documents from the Competition Commission of India. In Swiggy's IPO documentation, the company acknowledges the CCI case as an "internal risk," noting that "any breach of the provisions of Competition Act, may attract substantial monetary penalties." FOUND GUILTY OF ‘REDUCING …

Zomato and Swiggy hike platform fees, food delivery to become costlier in select cities
8 months, 1 week ago

Zomato and Swiggy hike platform fees, food delivery to become costlier in select cities

Hindustan Times  

Food delivery giants Zomato and Swiggy have hiked their platform fees, which can lead to costlier food deliveries, the Economic Times wrote, adding that the fees have been hiked to ₹6 from ₹5, which is a 20% increase. Zomato and Swiggy hike platform fees for key markets like Delhi and Bengaluru, as the near food delivery services duopoly looks to …

Domino's Pizza: Delhi High Court Restrains Food Outlets From Using 'Domino', 'Dominoz' Marks, Orders Delisting From Swiggy And Zomato
11 months, 2 weeks ago

Domino's Pizza: Delhi High Court Restrains Food Outlets From Using 'Domino', 'Dominoz' Marks, Orders Delisting From Swiggy And Zomato

Live Law  

The Delhi High Court has restrained eight food outlets in the national capital from using Domino, Domino's, Dominon, Domino's, Dominoz, Domino's and Domain's marks after famous multinational pizza restaurant chain Domino's Pizza sued them over trademark infringement.Justice Sanjeev Narula directed food delivery platforms, Zomato and Swiggy, to delist, takedown and suspend the outlets from. The Delhi High Court has restrained …

Delhi court summons Zomato over 'false practice' of delivering food from 'iconic restaurants'
1 year, 1 month ago

Delhi court summons Zomato over 'false practice' of delivering food from 'iconic restaurants'

The Hindu  

A court here has issued a summons to food delivery app Zomato in a civil suit seeking a restraining order against the company from continuing its services allowing users to order "hot and authentic food" from "iconic restaurants" across the national capital. The court was hearing a plea filed by a Gurugram resident, which claimed Zomato was engaging in the …

Why Zomato will not be affected by popularity of food delivery app ONDC?
1 year, 10 months ago

Why Zomato will not be affected by popularity of food delivery app ONDC?

Live Mint  

There is a lot of noise related to the recent entrant the Open Network for Digital Commerce application in the e-commerce industry. From price wars, and intensifying competitions to overtaking biggies like Zomato and Swiggy in the food delivery business, ONDC is seen as the new golden fish in the market. Although ONDC was founded on December 31, 2021, it …

Zomato, Swiggy among top 10 global food delivery companies: Report
2 years, 6 months ago

Zomato, Swiggy among top 10 global food delivery companies: Report

Hindustan Times  

Swiggy and Zomato, the Indian food delivery apps have been ranked among the world's biggest e-commerce food-delivery companies as per a report by Canada-based global research firm ETC Group. Swiggy and Zomato are among the top ten global food delivery companies. The ETC report however expressed concerns over the food delivery sector's ‘inhumane and possibly untenable labour practices’ through the …

Zomato edges past Swiggy in India’s food delivery market, finds report
2 years, 7 months ago

Zomato edges past Swiggy in India’s food delivery market, finds report

Firstpost  

Zomato’s acquisition of Blinkit has helped it close the gap with Swiggy and race ahead of it in terms of market share Food delivery platform Zomato is edging ahead of its competitor Swiggy, as per a report by brokerage firm Bernstein India. However, that has started to change with Zomato expanding share to around 55 per cent in food delivery,” …

Why are brands like Domino’s parting ways with delivery apps?
2 years, 8 months ago

Why are brands like Domino’s parting ways with delivery apps?

Live Mint  

Domino's Pizza India franchise will consider taking some of its business away from popular food delivery apps, Zomato and SoftBank-backed Swiggy, if their commissions rise further. Jubilant is India's largest food services company, with more than 1,600 branded restaurant outlets, including 1,567 Domino's and 28 Dunkin outlets. After the CCI sought responses from Domino's India franchise and several other restaurants …

CCI Orders Probe Against Zomato And Swiggy On Restaurants Association's Complaint Of Anti-Competitive Practices
2 years, 11 months ago

CCI Orders Probe Against Zomato And Swiggy On Restaurants Association's Complaint Of Anti-Competitive Practices

Live Law  

The Competition Commission of India, on Monday, directed the Director General to investigate and determine whether the conduct of Zomato and Swiggy are anti-competitive in terms of Section 3 read with Section 3 of the Competition Act, 2002. NRAI, which represent the interest of more than 500000 restaurants in the country, filed a complaint under Section 19 of the Act …

Zomato, Swiggy Under CCI Lens for Alleged Unfair Business. Know Details
2 years, 11 months ago

Zomato, Swiggy Under CCI Lens for Alleged Unfair Business. Know Details

News 18  

The Competition Commission of India has ordered an investigation into alleged unfair business practices of food delivery platforms Zomato and Swiggy. A day after the CCI order, Zomato on Tuesday said in a regulatory filing that it will explain to the competition watchdog that it is in compliance with relevant laws and said it intends to “promptly comply with any …

Probe ordered into unfair business practices by Zomato, Swiggy
2 years, 11 months ago

Probe ordered into unfair business practices by Zomato, Swiggy

India TV News  

Probe ordered into unfair business practices by Zomato, Swiggy The probe order has come on a complaint filed by the National Restaurant Association of India. Competition Commission on Monday ordered a detailed probe against food delivery platforms, Zomato and Swiggy, for alleged unfair business practices with respect to their dealings with restaurant partners. Besides, the anti-trust regulator said the price …

CCI Orders Probe Against Zomato And Swiggy For Alleged Unfair Business Practices
2 years, 11 months ago

CCI Orders Probe Against Zomato And Swiggy For Alleged Unfair Business Practices

News 18  

New Delhi: Competition Commission on Monday ordered a detailed probe against food delivery platforms, Zomato and Swiggy, for alleged unfair business practices with respect to their dealings with restaurant partners. Besides, the anti-trust regulator said the price parity clauses mentioned in the agreements of Zomato and Swiggy appear to indicate wide restrictions where the RPs are not allowed to maintain …

Zomato, Swiggy to face CCI probe
2 years, 11 months ago

Zomato, Swiggy to face CCI probe

Live Mint  

India's antitrust body has ordered investigation into the conduct of online food delivery platforms Zomato and Swiggy, according to an order dated 4 April. "The Commission is of the view that there exists a prima facie case with respect to some of the conduct of Zomato and Swiggy, which requires an investigation by the Director General, to determine whether the …

Zomato-Swiggy merger? Gurgaon based food delivery giant has its say
5 years, 4 months ago

Zomato-Swiggy merger? Gurgaon based food delivery giant has its say

India TV News  

As merger reports of Bengaluru-based Swiggy and Gurugram-based Zomato -- two biggest players in the burgeoning online food delivery market -- resurfaced, Deepinder Goyal-led Zomato on Tuesday refuted reports, saying they are not in talks with anyone. A First Post report, citing sources, mentioned that the merger talks between the two food delivery platforms have revived as the competition is …

Swiggy, Zomato set to meet NRAI executives on Friday
5 years, 6 months ago

Swiggy, Zomato set to meet NRAI executives on Friday

Live Mint  

New Delhi: Executives from online food delivery companies Swiggy and Zomato are set to meet the National Restaurant Association of India on Friday amid ongoing discussions among the two parties to bring a level-playing field to the food aggregation business in India. The meeting is a follow-up to discussions held last month between the two parties that saw top executives …

Online food delivery companies agree to look into demands of NRAI
5 years, 6 months ago

Online food delivery companies agree to look into demands of NRAI

Live Mint  

New Delhi: Zomato and Swiggy could make some changes to their commissions for eateries, the way they run discounts and even standardize some terms and conditions for on-boarding restaurants to bring more uniformity to their platform, among other changes after marathon meetings with representatives of the National Restaurant Association of India on Thursday. Top executives from online food delivery companies …

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