Dell Sued Over False 'Unprecedented Upgradeability' Claims About Alienware Area 51m R1 Laptop
News 18American computer maker Dell is being sued by a customer in California, US over the company’s claims that its Alienware Area-51m R1 laptop offers “unprecedented upgradeability,” according to a report in Tom’s Hardware. According to the report, Alienware user Robert Felter is accusing the company of running a “false and misleading” marketing campaign where Dell promised that the laptop’s core components including the CPU and GPU can be upgraded for more powerful models. The report quotes the lawsuit as saying that consumers were misled by Dell’s false and misleading marketing and paid a significant premium for the Alienware Area 51m R1 laptop under an incorrect belief that the laptop’s “Unprecedented Upgradeability” would save them money in the longer run by allowing them to upgrade their laptop’s core components rather than having to purchase a new device. The company said that the laptop would support Intel CPUs that used the Z390 chipset, which was compatible with he 8th and 9th generation Intel CPUs that powered the Alienware Area 51m R1 laptop.
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