Southwest Airlines Grapples With Another Outage, Halting Flights
3 years, 6 months ago

Southwest Airlines Grapples With Another Outage, Halting Flights

NPR  

Southwest Airlines Grapples With Another Outage, Halting Flights Enlarge this image toggle caption Scott Olson/Getty Images Scott Olson/Getty Images Less than 24 hours after a data problem disrupted Southwest Airlines flights across the U.S., the airline was once again hit by outages, leading the Federal Aviation Administration to order a temporary halt to new Southwest departures. Sponsor Message Southwest was reporting more than 1,300 flights delayed and nearly 500 canceled as of late Tuesday afternoon, according to FlightAware.com, which tracks airline cancellations, delays and other issues globally. Earlier, a nationwide weather data outage had disrupted Southwest flights Monday night, causing long delays for some passengers. A company spokesman for Southwest told NPR that the delay Monday night was from a system that "experienced intermittent performance issues" that prevented weather information from being sent to flight crews.

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History of this topic

American Airlines grounds all US flights due to unspecified technical issue, disrupting Christmas eve travel plans
Top News
7 hours, 6 minutes ago

American Airlines grounds all US flights due to unspecified technical issue, disrupting Christmas eve travel plans

Hindustan Times  

American Airlines on Tuesday grounded all its flights in the U.S. due to an unspecified technical issue, according to the company and a regulatory notice, disrupting the travel plans of thousands of passengers set to fly out for Christmas Eve. American Airlines operates thousands of flights per day to more than 350 destinations in more than 60 countries. American operates …

American Airlines grounds all US flights due to technical issue, disrupting passengers' Christmas eve travel plans
Trending News
7 hours, 6 minutes ago

American Airlines grounds all US flights due to technical issue, disrupting passengers' Christmas eve travel plans

Hindustan Times  

American Airlines on Tuesday grounded all its flights in the U.S. due to an unspecified technical issue, according to the company and a regulatory notice, disrupting the travel plans of thousands of passengers set to fly out for Christmas Eve. American Airlines operates thousands of flights per day to more than 350 destinations in more than 60 countries. American operates …

US is investigating Delta's flight cancellations and faltering response to global tech outage
5 months ago

US is investigating Delta's flight cancellations and faltering response to global tech outage

Hindustan Times  

U.S. regulators are investigating why Delta Air Lines failed to recover as quickly as other airlines from a global technology breakdown and whether Delta's treatment of passengers stranded by canceled and delayed flights violated federal rules. US is investigating Delta's flight cancellations and faltering response to global tech outage Transportation Secretary Pete Buttigieg on Tuesday announced the investigation into Delta's …

US is investigating Delta's flight cancellations and faltering response to global tech outage
5 months ago

US is investigating Delta's flight cancellations and faltering response to global tech outage

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please try again later {{ …

Safety regulators are investigating another low flight by a Southwest jet, this time in Florida
5 months ago

Safety regulators are investigating another low flight by a Southwest jet, this time in Florida

Associated Press  

WASHINGTON — Federal officials are investigating an incident in which a Southwest Airlines jet flew as low as 150 feet over water while it was still about 5 miles from its intended landing spot at the airport in Tampa, Florida. The July 14 flight followed a similar incident last month in Oklahoma City in which a Southwest jet flew at …

Your flight was canceled by the technology outage. What do you do next?
5 months ago

Your flight was canceled by the technology outage. What do you do next?

Associated Press  

Air travelers became the face of the widespread technology outage Friday as they posted pictures on social media of crowds of people stranded at airports in Europe and the United States. Airlines said the outage affected many systems, including those used to check in passengers, calculate aircraft weight and communicate with crews in the air. That’s because many flights are …

US travel chaos: Thousands stranded due to Southwest Airlines system outage
6 months, 3 weeks ago

US travel chaos: Thousands stranded due to Southwest Airlines system outage

Hindustan Times  

ht newSouthwest Airlines experienced significant travel disruptions across the United States on Tuesday due to a computer system outage, marking the second major incident of this kind within four months. The glitch, which was attributed to a firewall failure, forced the Federal Aviation Administration to ground all Southwest flights temporarily, affecting thousands of travelers. Thousands of passengers across US were …

Holiday travel is mostly nice, but with some naughty disruptions again on Southwest Airlines
11 months, 4 weeks ago

Holiday travel is mostly nice, but with some naughty disruptions again on Southwest Airlines

Associated Press  

Conditions were mostly nice this year for travelers flying ahead of and on Christmas, but some naughty disruptions again plagued those flying with Southwest Airlines. For this holiday season, U.S. airlines prepared for massive waves of travelers by hiring thousands of pilots, flight attendants and other workers — in an effort to avoid the delays and cancellations that marred travel …

The US has decided that Southwest’s customer service failed during flight cancellations last winter
1 year, 1 month ago

The US has decided that Southwest’s customer service failed during flight cancellations last winter

Associated Press  

DALLAS — Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be subject to a fine. Southwest said in a regulatory filing Monday that it can’t estimate the cost of a fine and damages from lawsuits stemming from nearly 17,000 canceled …

United Airlines says the outage that held up departing flights was not a cybersecurity issue
1 year, 3 months ago

United Airlines says the outage that held up departing flights was not a cybersecurity issue

Associated Press  

United Airlines said Tuesday that a software update triggered a glitch that forced it to halt departures nationwide, briefly crippling one of the nation’s biggest carriers on a busy travel day. The Federal Aviation Administration, which runs the nation’s airspace, said United asked it to stop the airline’s departures nationwide. However, more than 350 United flights were delayed — 13% …

Southwest passengers face delays after nationwide grounding
1 year, 8 months ago

Southwest passengers face delays after nationwide grounding

Associated Press  

DALLAS — Southwest Airlines planes were briefly grounded nationwide Tuesday for what the airline called an intermittent technology issue, leading to more than 2,200 delayed flights just four months after the carrier suffered a much bigger meltdown over the Christmas travel rush. “Southwest has resumed operations after temporarily pausing flight activity this morning to work through data connection issues resulting …

US airlines cancel over 1,400 flights as ice storm hits multiple states from Texas to West Virginia
1 year, 10 months ago

US airlines cancel over 1,400 flights as ice storm hits multiple states from Texas to West Virginia

Firstpost  

Nearly 1,467 flights within, into or out of the United States were cancelled, while 527 more flights were delayed as of Wednesday morning, according to flight-tracking website FlightAware Washington: Multiple airlines cancelled over 1,400 flights in the United States on Wednesday, after an ice storm hit states from Texas to West Virginia. Nearly 1,467 flights within, into or out of …

US airlines cancel over 1,000 flights over winter storm
1 year, 10 months ago

US airlines cancel over 1,000 flights over winter storm

Firstpost  

Washington: More than 1,000 Monday flights into or out of the United States have been canceled due to a severe winter storm, with about half of those coming from Southwest Airlines Co. A total of 1,019 flights were cancelled as of 6.00 pm ET, according to flight-tracking service FlightAware. Low-cost carrier Southwest earlier this month faced US government backlash for …

Over 1,000 US Flights Cancelled Due to Winter Storm, Southwest Airlines Worst Hit
1 year, 10 months ago

Over 1,000 US Flights Cancelled Due to Winter Storm, Southwest Airlines Worst Hit

News 18  

More than 1,000 Monday flights into or out of the United States have been cancelled due to a severe winter storm, with about half of those coming from Southwest Airlines Co. A total of 1,019 flights were cancelled as of 6:00 pm ET, according to flight-tracking service FlightAware. Low-cost carrier Southwest earlier this month faced U.S. government backlash for cancelling …

US investigating December flight cancellations at Southwest
1 year, 10 months ago

US investigating December flight cancellations at Southwest

Associated Press  

DALLAS — The U.S. Transportation Department said Wednesday it is investigating whether Southwest Airlines deceived customers by knowingly scheduling more flights in late December than it realistically could handle. “DOT is in the initial phase of a rigorous and comprehensive investigation into Southwest Airlines’ holiday debacle that stranded millions,” the department said in a statement. Southwest said its holiday schedule …

‘It was horrible’: Stranded Southwest passengers still waiting to recoup costs from airline meltdown
1 year, 11 months ago

‘It was horrible’: Stranded Southwest passengers still waiting to recoup costs from airline meltdown

LA Times  

Only weeks after a Southwest Airlines meltdown led to thousands of canceled flights and stranded passengers, the nation’s air travel system was briefly interrupted Wednesday due to an outage in the computer system used by the Federal Aviation Administration to give pilots vital information before they take off. “I am trying to be patient and give them a chance to …

All flights across US grounded over massive system outage
1 year, 11 months ago

All flights across US grounded over massive system outage

India Today  

Nearly 1000 flights across the United States, according to a tracker website FlightAware, have been affected by a massive computer outage, leaving travellers stranded across the country and outside. Live map at https://t.co/1hk0cAeBPB pic.twitter.com/YlF5I0Ga0t — Flightradar24 January 11, 2023 The FAA system that alerts pilots and other flight personnel about hazards or any changes to airport facility services and relevant …

At Southwest Airlines, a day of calm after a week of chaos
1 year, 11 months ago

At Southwest Airlines, a day of calm after a week of chaos

Associated Press  

DALLAS — Southwest Airlines returned to a relatively normal flight schedule Friday, as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage. “I’m still reeling from the experience,” said Theresa Kraus, arriving home Friday …

Southwest says ‘normal’ services to resume on Friday as DOT sends warning
1 year, 11 months ago

Southwest says ‘normal’ services to resume on Friday as DOT sends warning

CNN  

CNN — Southwest Airlines says it’s set up to resume normal schedules on Friday after a tumultuous eight days that left hundreds of thousands of passengers delayed or stranded and prompted its executives to make apologies to the riding public and government officials. “I’m looking to make sure they actually do that, and if they don’t, we are in a …

Southwest flight upheaval a ’system failure,’ U.S. says
1 year, 11 months ago

Southwest flight upheaval a ’system failure,’ U.S. says

Live Mint  

U.S. Transportation Secretary Pete Buttigieg on Wednesday ratcheted up pressure on Southwest Airlines, saying thousands more cancelled flights indicated a system failure at the low-cost carrier. but also things like hotels, like ground transportation, like meals because this is the airlines' responsibility," he said, adding that he had spoken to the company's leadership. U.S. airlines had cancelled thousands of flights …

Why Southwest is still melting down
1 year, 11 months ago

Why Southwest is still melting down

CNN  

New York CNN — It’s Thursday. Southwest said that prior to the storm last week, staff levels at the Denver airport became so low that it enacted “operational emergency” staffing procedures. Southwest’s “point-to-point” model involves planes flying consecutive routes and picking up crews at those locations. “That is a tedious, long process.” Watterson noted that manual scheduling left Southwest building …

How Southwest failed the holidays: Four charts explaining the cancellations
1 year, 11 months ago

How Southwest failed the holidays: Four charts explaining the cancellations

CNN  

CNN — A blast of severe winter weather last week caused thousands of Southwest Airlines flight cancellations and spiraled into a complete meltdown of its flight system. Since Dec. 22, the beleaguered airline has canceled more than half of its typical flight schedule, and by late Wednesday about 87% of all canceled flights in the US were from Southwest alone, …

Southwest Airlines flight cancellations continue to snowball
1 year, 11 months ago

Southwest Airlines flight cancellations continue to snowball

Associated Press  

DALLAS — Travelers who counted on Southwest Airlines to get them home suffered another wave of canceled flights Wednesday, and pressure grew on the federal government to help customers get reimbursed for unexpected expenses they incurred because of the airline’s meltdown. “I’m starting to feel homeless.” By early afternoon on the East Coast, about 90% of all canceled flights Wednesday …

Southwest Airlines flight cancellations continue to snowball
1 year, 11 months ago

Southwest Airlines flight cancellations continue to snowball

Associated Press  

DALLAS — Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections suffered through another wave of scrubbed flights, with another 2,500 pulled from arrival and departure boards Wednesday. In a video that Southwest posted late Tuesday, CEO Robert Jordan said Southwest would operate a reduced schedule for several days but hoped …

'Insanity...': US health expert on Southwest Airlines memo amid staffing crisis
1 year, 11 months ago

'Insanity...': US health expert on Southwest Airlines memo amid staffing crisis

Hindustan Times  

was epidemiologist and health economist Eric Feigl-Ding's baffled response to last week's memo by Southwest Airlines - the United States-based airline forced to cancel over 10,000 flights leading up to the Christmas weekend after a winter storm wreaked its flight and employee scheduling networks. A board displays flight statuses after almost all of Southwest Airlines flights were cancelled at Oakland …

Southwest Airlines cancels more flights, draws federal investigation
1 year, 11 months ago

Southwest Airlines cancels more flights, draws federal investigation

Firstpost  

Southwest Airlines scrubbed thousands of flights again Tuesday in the aftermath of the massive winter storm that wrecked Christmas travel plans across the US, and the federal government said it would investigate why the company lagged so far behind other carriers. Dallas: Southwest Airlines scrubbed thousands of flights again Tuesday in the aftermath of the massive winter storm that wrecked …

‘System failure’: US blames Southwest Airlines for meltdown
1 year, 11 months ago

‘System failure’: US blames Southwest Airlines for meltdown

Al Jazeera  

US Secretary of Transportation Pete Buttigeig says mass flight cancellations are not merely a ‘weather-driven issue’. The administration of US President Joe Biden has called the meltdown that led to the cancellation of thousands of flights at Southwest Airlines a “system failure”, blaming the company itself for the crisis. “So what this indicates is a system failure, and they need …

3,900 Flights Cancelled in US Amid Severe Winter, Passengers Stranded as Southwest Airlines Call off Most Flights
1 year, 11 months ago

3,900 Flights Cancelled in US Amid Severe Winter, Passengers Stranded as Southwest Airlines Call off Most Flights

News 18  

More than 3,900 flights in the United States have been cancelled on Monday and more than 8,000 flights had been delayed amid severe winter weather. Southwest Airlines blamed the widespread disruption on recent “extreme winter weather,” saying snow and cold temperatures last week forced changes to flight schedules “at a volume and magnitude” still having repercussions Monday. The US airlines …

Stranded Southwest fliers face days of waiting as anger, scrutiny over meltdown grow
1 year, 11 months ago

Stranded Southwest fliers face days of waiting as anger, scrutiny over meltdown grow

LA Times  

Travelers stranded by the meltdown at Southwest Airlines face days of waiting as the airline struggles to rebuild systems battered by holiday storms and faces growing anger and scrutiny from Congress and federal regulators about how the debacle happened. In a video posted to Twitter shortly after 5 p.m., Jordan apologized and said the airline is doing everything it can …

US probes ‘unacceptable’ Southwest Airlines storm cancellations
1 year, 11 months ago

US probes ‘unacceptable’ Southwest Airlines storm cancellations

Al Jazeera  

The United States Department of Transportation has said that it plans to examine mass flight cancellations and delays by Southwest Airlines in recent days, amid a devastating storm that has disrupted travel plans for millions of Americans during the holiday season. The government agency said it would look to determine if the flight cancellations by Southwest — which in particular …

Southwest limits canceled flights after 3 tumultuous days
3 years, 2 months ago

Southwest limits canceled flights after 3 tumultuous days

Associated Press  

DALLAS — Southwest Airlines flights appeared to be running closer to normal on Tuesday after the airline canceled nearly 2,400 flights over the previous three days. Southwest maintains that bad weather and air traffic control issues in Florida on Friday triggered cascading failures in which planes and pilots were trapped out of position for their next flight. “We were significantly …

More Southwest Airlines flight disruptions follow a weekend of cancellations
3 years, 2 months ago

More Southwest Airlines flight disruptions follow a weekend of cancellations

NPR  

More Southwest Airlines flight disruptions follow a weekend of cancellations Enlarge this image toggle caption Robyn Beck/AFP via Getty Images Robyn Beck/AFP via Getty Images Southwest Airlines travelers are facing another day of disruptions. The Southwest Airlines Pilots Association said on Sunday that "there are no work slowdowns or sickouts either related to the recent mandatory vaccine mandate or otherwise." …

Southwest canceled more than 2,000 weekend flights and the disruption continues
3 years, 2 months ago

Southwest canceled more than 2,000 weekend flights and the disruption continues

CNN  

New York CNN Business — The long weekend got a bit longer for Southwest customers after the airline canceled more than 2,000 flights Friday through Sunday. “Flight delays and cancellations occurred for a few hours Friday afternoon due to widespread severe weather, military training and limited staffing in one area of the Jacksonville Air Route Traffic Control Center,” the FAA …

American Airlines cutting flights as summer season starts
3 years, 6 months ago

American Airlines cutting flights as summer season starts

Associated Press  

DALLAS — American Airlines will cut hundreds of flights over the next three weeks to avoid overloading its operation as demand for summer air travel rises faster than once expected. Jantz said the cuts are “building in additional resilience and certainty to our operation.” She said American is making the most cuts on routes where it has multiple flights to …

Southwest still struggling with flight delays, cancellations
3 years, 6 months ago

Southwest still struggling with flight delays, cancellations

Associated Press  

DALLAS — Passengers on Southwest Airlines had to deal with canceled flights and delays for a third day on Wednesday, as the airline tried to recover from technology problems that started earlier this week. By late afternoon Central time, Southwest had canceled nearly 400 flights and more than 1,000 were delayed, according to tracking service FlightAware. A Southwest spokesman said …

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