New Delhi: The Central Consumer Protection Authority has helped facilitate refunds totalling ₹1,453 crore for air tickets booked during the covid-19 pandemic from travel aggregators, including Yatra, MakeMyTrip, ClearTrip, EaseMyTrip, Ixigo and Thomas Cook, two persons aware of the matter said. Only ₹3 crore remains to be refunded after CCPA, a regulatory authority of the consumer affairs ministry, took up …
Mumbai: In a bid to safeguard borrowers interest, the Reserve Bank of India on Friday announced that it would soon lay down the regulatory framework for web-aggregation of loan products. The central bank also announced its plans to come out with a unified regulatory framework on connected lending for all the entities regulated by it. It has accordingly been decided …
The Centre has rebuked cab aggregators, including Ola and Uber, for alleged unfair trade practices and warned them of strict action in case they fail to improve their systems and redress rising consumer complaints. On Tuesday, the government met with the ride-hailing platforms as consumer complaints have increased significantly against them regarding unfair trade practices, including ride cancellation policy, drivers …
In response to an increase in customer complaints against cab aggregators, the Central Consumer Protection Authority has convened a meeting of ride-hailing platforms like Ola and Uber next week to learn more about their pricing and cancellation procedures. The survey also highlighted the fact that 45% of app-based taxi consumers stated they were charged more than 1.5 times in surge …
