FALAKNAAZ SYED Mumbai, April 26 The Reserve Bank of India on Friday said that lending service providers, acting as agents of banks, should provide a digital view of all the loan offers available with them to the borrower to help them make an informed decision. The central bank said that it has observed that many of the LSPs offer aggregation …
Last year the Reserve Bank of India issued guidelines on digital lending to protect customers from a range of issues including exorbitant interest rates by certain entities, data protection and grievance redressal. – REs shall ensure that they and the LSPs engaged by them shall have a suitable nodal grievance redressal officer to deal with Fintech/digital lending related complaints. – …