New Delhi, October 16: In an era where the demarcation between the physical and digital worlds is fast dissolving, Augmented Reality and Virtual Reality are ushering in revolutions. At this intersection of innovation and execution stands Cynergy BPO, orchestrating robust partnerships between global entities and India's elite technical support powerhouses. Ralf Ellspermann, CSO of Cynergy BPO, opines, "The infusion of …
Offshore Business Process Outsourcing got its start in India. “In the early days of offshore BPO giants like GE and AmEx led the way,” says Ralf Ellspermann, CEO of PITON-Global, an award-winning mid-sized BPO provider. It opened the possibilities of BPO in India to another group of businesses, those major multinational and national businesses that were not large enough to …