National Consumer Disputes Redressal Commission (NCDRC) has held Oriental Insurance Co. liable for wrongfully repudiating a fire claim submitted by National Aluminium Company Ltd. (NALCO). The Insurance Company cited an exclusion clause for repudiating the claim based on unsubstantiated ambiguities w.r.t. the source of the fire. However, the NCDRC found that the exclusion clause was not applicable since the damage …
