Then there’s the matter of the Integrated Visual Augmentation System, the Army’s futuristic “smart” goggles. Currently under development, the Soldier Protection System offers modern soldiers a “lightweight modular, scalable and tailorable suite of protective equipment,” according to the Army’s description. And while the 1959 design calls for specially designed “‘welded’ combat boots” and “molded plastic gloves” to help protect soldiers …
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Kore.ai, a leader in enterprise conversational and generative AI platform technology, has unveiled its annual 2024 Agent Experience and Customer Experience Benchmark Reports, featuring historic findings that indicate the increased global acceptance of automation and self-service solutions. Kore.ai commissioned the research to shed light on the impact of intelligent virtual assistants and contact center AI solutions on customer interactions and …
Hyderabad: Kore.ai, one of the world's leading enterprise conversational and generative AI platform and solutions provider, today announced the integration of its Experience Optimization Platform with Zoom Contact Center. Zoom Contact Center customers now have access to intelligent virtual assistants powered by the Kore.ai XO platform, which can automate up to 90% of front-line requests. Zoom Contact Center is part …
