Centrelink and Medicare call wait times have blown out amid a peak in demand, with more than 11 million going unanswered in the year to April. "It's distressing to see the call wait times where they are at because we're worried about those people that can't get through and what that means for their payments," she said. Why educated, affluent …
In short: Australians are struggling to navigate Centrelink and Medicare and are frequently unable to get through to an operator. Services Australia, the governing body responsible for Centrelink and Medicare, let more than 7 million calls go unanswered last year. Minister for Government Services Bill Shorten said about 462,000 back-logged payments had since been actioned after his department hired 3,000 …
WASHINGTON — President Joe Biden announced Tuesday that the manufacturers of all of the first 10 prescription drugs selected for Medicare’s first price negotiations have agreed to participate, clearing the way for talks that could lower their costs in coming years and give him a potential political win heading into next year’s election. In announcing that price negotiations will go …