Flipkart has been in the spotlight recently after a social media post revealed that the platform is charging a Rs 20 cancellation fee for orders. In response to the controversy, Flipkart confirmed to India Today Tech that the cancellation fee is not a recent change. According to Flipkart's official policy, the cancellation fee is implemented to cover costs incurred by …
The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench comprising Sri B. Narayanappa, Smt. held Flipkart liable for cancelling the Complainant’s order two times due to unforeseen circumstances and for failing to refund the deducted amount. Observations by the Commission: The District Commission noted that it was evident from the documents produced by the Complainant that his order was cancelled …