Articles for Vulnerable Customers

Virgin Media faces Ofcom probe over compliance with digital switchover rules
10 months, 4 weeks ago

Virgin Media faces Ofcom probe over compliance with digital switchover rules

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Ofcom has opened an investigation …

Media Investigation Work Digital Customers Virgin Virgin Media
Ofgem boss should resign over prepayment meter scandal, say charities
1 year, 10 months ago

Ofgem boss should resign over prepayment meter scandal, say charities

The Independent  

Charities have called on the boss of energy regulator Ofgem to resign over the scandal that has seen suppliers force prepayment meters on hundreds of thousands of vulnerable Britons. Fuel poverty groups have now urged Mr Brearley to step down, as they also called for Rishi Sunak’s government to ban the forced installation of costly prepayment meters and slap energy …

Energy Independent Companies Customers Meter Ofgem Meters
All energy firms say they will stop installing prepay meters in vulnerable customers' homes
1 year, 10 months ago

All energy firms say they will stop installing prepay meters in vulnerable customers' homes

Daily Mail  

All energy suppliers in Britain have promised to end the installation of prepayment meters in the homes of vulnerable customers, the Government announced on Friday. Energy Security Secretary Grant Shapps said: 'All suppliers are now halting forced installations, magistrates are no longer signing off warrant applications and Ofgem are upping their game when it comes to their reviews' The Department …

Energy Homes British Gas Pay Bills Mailonline
What are the accusations against British Gas over prepayment meters?
1 year, 11 months ago

What are the accusations against British Gas over prepayment meters?

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Energy giant British Gas is under pressure to explain how …

British Gas Customers Meters British Gas Vulnerable Customers
British Gas debt collectors broke into vulnerable customers’ homes to ‘force-fit’ energy meters
1 year, 11 months ago

British Gas debt collectors broke into vulnerable customers’ homes to ‘force-fit’ energy meters

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Debt collectors working on behalf …

Energy Gas Ofgem Forced British Gas Vulnerable Forced Installations
Ofgem report: British Gas among 17 energy suppliers told to improve approach to vulnerable customers
2 years, 1 month ago

Ofgem report: British Gas among 17 energy suppliers told to improve approach to vulnerable customers

The Independent  

Get the free Morning Headlines email for news from our reporters across the world Sign up to our free Morning Headlines email Sign up to our free Morning Headlines email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Contact [email protected] Neil Lawrence from Ofgem said: “From eligible customers who are missing out …

Energy Support Gas Report Need Customers Improve
Energy firms demand price cap is scrapped due to soaring cost of gas
3 years, 3 months ago

Energy firms demand price cap is scrapped due to soaring cost of gas

Daily Mail  

How the gas crisis has erupted. In a round of interviews this morning, Mr Kwarteng said: 'I've been very clear that the energy price cap is staying even though some energy companies I read today are asking for it to be removed, I've been very clear that that's staying, so we're protecting customers there. Given the global uncertainty with wholesale …

Budget British Gas Companies Prices Cost Told
All the latest lockdown supermarket rules including Tesco, Asda and Morrisons
3 years, 11 months ago

All the latest lockdown supermarket rules including Tesco, Asda and Morrisons

The Independent  

Sign up to IndyEat's free newsletter for weekly recipes, foodie features and cookbook releases Get our food and drink newsletter for free Get our food and drink newsletter for free SIGN UP I would like to be emailed about offers, events and updates from The Independent. Tesco The UK’s largest supermarket chain has a "traffic light" system its larger stores, …

Shopping Company Stations Face Store Nhs Staff
What are the rules around supermarket delivery slots for vulnerable people?
4 years ago

What are the rules around supermarket delivery slots for vulnerable people?

The Independent  

Stay ahead of the curve with our weekly guide to the latest trends, fashion, relationships and more Stay ahead of the curve with our weekly guide to the latest trends, fashion, relationships and more Stay ahead of the curve with our weekly guide to the latest trends, fashion, relationships and more SIGN UP I would like to be emailed about …

England Delivery Pass Our Weekly Guide Customers Tesco Slots
Panic buying prompts grocery stores to offer ‘elderly hours’ to help older shoppers
4 years, 9 months ago

Panic buying prompts grocery stores to offer ‘elderly hours’ to help older shoppers

CNN  

CNN — As supermarkets frantically work to restock shelves and calm panicked shoppers, some stores are taking steps to protect older and vulnerable customers who may be at the greatest risk from the novel coronavirus. And a shopping center in West Belfast, Northern Ireland, announced its Iceland Foods grocery store would begin special hours for older and disabled customers. — …

Cnn Hours Chain Grocery Stores Store Customers Stores