Morrisons becomes latest retailer to make a self-checkout U-turn: Supermarket's boss admits it 'went a bit too far' with number of unmanned tills amid growing backlash

Morrisons has become the latest retailer to make a U-turn on its self-checkout policy with its boss admitting it 'went a bit too far' with the number of unmanned tills. Morrisons has become the latest retailer to make a U-turn on its self-checkout policy Rami Baitiéh, the chief executive of the company, said that it is 'reviewing the balance between self-checkouts and manned tills' as the company reveals plans to remove some after installing too many Mr Baitiéh explained that Morrisons came to the decision after it conducted an analysis of self-checkouts across its entire estate. Pictured: Morrisons self-service checkouts Holloway Road, Islington, London Mr Baitiéh explained to The Telegraph that the supermarket came to the decision after it conducted an analysis of self-checkouts across its entire estate. Upmarket supermarket chain Booths became Britain's first to return to fully-staffed checkouts in November Morrisons decision comes amidst much debate on the benefits of self-checkouts for retailers Asda said last week it is investing £30million in staffing hours to ensure its checkouts are staffed more often at peak times Asda said it will not replace self-service tills with manned units - but will ensure the remaining old-fashioned checkouts are readily staffed more often 'We have invested additional hours in manned checkouts and that’s been within the existing physical infrastructure.